Mirella P.
Fast shipping
Fast shipping, nice bike and easy to assemble. Only the kickstand was damaged inside the box.
Response from eleglide.comApr 21, 2025
Dear customer, Thank you for your feedback! We’re delighted to hear that your bike arrived quickly, was easy to assemble, and meets your expectations overall. However, we’re sorry to hear about the damaged kickstand—that’s certainly not the experience we want you to have. To make this right, we’ve sent you a direct email to arrange a replacement kickstand at no cost. Please check your inbox (including spam/junk folders) for details. We appreciate your understanding and hope you’ll enjoy your new bike! Best regards, Kaylee Eleglide support Team