Eleglide is committed to making sustainable transport accessible to everyone. From our excellent value for money to our premium quality standards, we focus on providing a high-quality, affordable experience that goes beyond simply getting from A to B.
eleglide.com (eleglide.com) has 650 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
Website
eleglide.com
Category
Bicycles
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 83% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
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Thank you very much for your positive feedback! We're glad to hear that you are satisfied with the product and find the quality and price to be excellent. We truly appreciate your support!
[email protected]
RO
Romain
Quick answers from the aftersales…
Quick answers from the aftersales service. They sent me a video to help figure out an assembling step. Cheap and good engough bike.
Response from eleglide.comJul 16, 2025
Dear Customer,
We’re thrilled to hear our after-sales team could help you quickly—especially with that assembly step! 🛠️ Videos make things easier, right?
Happy to know you’re satisfied with your bike’s value too. Need anything else? We’re here!
Ride on,
Eleglide Service Team
PM
Pascal M.
Qualite et SAV ultra réactif. Très bon produit. 7190km parcourus en 2 ans
Je roule depuis juillet 2023 en Eleglide T1 Step-Thru. Parcouru 7200km depuis l'achat.
Quelques petits soucis d'usure sans gravité qui sont réparables pour quelques Euros en suivant les Tutos sur Youtube. MAIS LA QUALITÉ EST RÉELLE.
Par contre, Ma roue arrière se fissure sur chaque pied de rayon et la roue est désormais voilée. Impossible de rouler comme cela.. .
Je contacte la marque avec quelques photos des fissures sur la jante arrière.
Le vélo n'étant plus garantie, j'insiste en invoquant un défaut de fabrication et la marque Eleglide m'envoie gratuitement une roue arrière après avoir examiné ma demande avec photos en preuve.
Merci pour le geste commercial.
Je félicite Eleglide pour sa réactivité.
Aucune autre marque de vélo n'aurait fait preuve de compréhension... . Merci à Eleglide.
Je recommande cette marque de vélos car le prix est ultra attracactif. La qualité de fabrication est au top. L'équipement de série est largement au dessus de toutes les autres marques (pneus à bande réfléchissantes, grand écran, gardes boue, feu Stop, équipé Shimano, 85km d'autonomie réelle en assistance 3, feu avant, freins à disques, 50Nm de couple, porte bagage et poignées cuir cousu); impossible de trouver mieux.... .
N 'allez pas dépenser plus chez les autres marques car ces vélos sont vraiment de très bonne facture.
Merci à la marque.
Je recommande toute la gamme de Step-Thru... super produit, confort et puissance suffisante pour aller travailler (20km par jour).
Je précise que mon expériance est réelle et non pas un avis de complaisance.
Response from eleglide.comAug 7, 2025
Thank you so much for your detailed and positive feedback!
We’re truly happy to hear that your Eleglide T1 Step-Thru has served you well over 7200km. Your satisfaction means a lot to us, and we’re glad we could assist you quickly, even beyond the warranty.
Your support and recommendation truly encourage us.
Happy riding and thank you for choosing Eleglide!
[email protected]
JM
Justin M.
Everything went smoothly with ordering…
Everything went smoothly with ordering and payment, and shipping was also very fast. There were some issues with the local delivery service, but the support here was excellent. They tried their best and kept us informed about the status.
Response from eleglide.comJul 16, 2025
Dear Customer,
We’re so glad to hear your ordering and shipping experience was smooth! 🎉 It’s great to know our team could assist you promptly when the local delivery had hiccups—we always aim to keep you informed and supported.
Your satisfaction means everything to us.
Happy riding,
Eleglide Service Team
KU
Kunde
Mega E-Bike auch für junge Leute wie mich
Mega E-Bike – perfekt auch für Jugendliche!
Das Eleglide M2 ist mein erstes E-Bike und ich bin echt begeistert! Ich bin Jugendlicher und wollte ein gutes, zuverlässiges Bike – und genau das hab ich hier gefunden. Schon bei der ersten Probefahrt hat mich die Geschwindigkeit umgehauen. Das Fahrgefühl ist richtig angenehm und der Sattel ist super bequem – kein Hinternweh, auch wenn man länger fährt!
Die Qualität ist top – stabil, hochwertig und sieht auch noch cool aus. Man merkt direkt, dass hier auf gute Verarbeitung geachtet wurde. Und was mich echt überrascht hat: Die Lieferung ging mega schnell – in nur 5 Tagen war das Bike da!
Ich werde das Fahrrad und Eleglide auf jeden Fall weiterempfehlen – egal ob neue Teile oder später vielleicht ein neues Modell. Ich bin sehr zufrieden und würde immer wieder hier bestellen!
5 von 5 Sternen – klare Empfehlung, auch für junge Leute wie mich!
Response from eleglide.comJul 16, 2025
Dear Customer,
We’re so happy you love your Eleglide M2! 🚀 Your feedback means a lot to us.
You’re right—this e-bike is perfect for young riders like you:
✓ Powerful speed (25km/h, fun but safe)
✓ Super comfy seat (no soreness, even on long rides)
✓ Super fast delivery (5 days—we know waiting is hard!)
Keep riding and spreading the word. 😊
Best,
Eleglide Service Team
TE
tracy E.
quick and good value
quick and good value
Response from eleglide.comJul 4, 2025
Dear Customer,
Hello!
Thank you for your recognition! We are glad that you are satisfied with the "high cost performance" and "efficient experience" of our products, which is exactly what Eleglide has been working towards!
We look forward to continuing to provide you with value-added products and services, and wish you a happy ride!
Eleglide Service Team
CA
Christopher A.
Nice ride
Great bike ride I made around 45km around Malta and batterie still full of charge 😊.
Response from eleglide.comJul 4, 2025
Dear Customer,
Hello!
Wow! 45km of riding and still full of power, that's awesome! 🚴♂️⚡
Thank you for choosing Eleglide to explore the beautiful scenery!
Our long-lasting batteries are designed to support adventures like this.
Looking forward to seeing more of your rides in the future!
Eleglide Service Team
KS
Kumar S.
Very cheaper and nice cycle
Very cheaper and nice cycle
Response from eleglide.comJul 4, 2025
Dear customer,
hello!
Thank you for your support! We are glad that you are satisfied with our products! We will continue to provide high-quality bicycles with high cost performance.
Wish you a happy ride!
Eleglide Service Team