eleglide.comEleglide is committed to making sustainable transport accessible to everyone. From our excellent value for money to our premium quality standards, we focus on providing a high-quality, affordable experience that goes beyond simply getting from A to B.
eleglide.com (eleglide.com) has 650 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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PASCAL D.
Les pièces ne sont jamais disponibles sauve en Angleterre
Response from eleglide.comAug 13, 2025
We apologize for the inconvenience. We've just sent you a detailed response via email—please check your inbox (including spam folder). For UK parts support, contact [email protected]. [email protected]
Alain V.
Produit reçu conforme à l'original. Dommage que lors de ma première recherche il n'était plus en stock et que l'on m'a conseillé de rechercher sur Amazon. Je l'ai fait, acheté mais le connecteur n'était pas le bon. Alors j'ai dû attendre et payer plus cher .
Response from eleglide.comAug 8, 2025
Dear Customer, Thank you for taking the time to share your experience with us. We’re delighted to hear that the product you received matches the original specifications. We sincerely apologize for the inconvenience you faced during your initial search. It’s regrettable that the item was out of stock at the time, and we understand your frustration with the connector issue from the alternative purchase. Your feedback is invaluable, and we’ll use it to improve our stock visibility and customer guidance. Please feel free to reach out to our support team at [email protected] if there’s anything further we can assist you with. Thank you again for your trust and understanding. We hope to serve you better in the future. [email protected]
kevin
The order for the controller was dispatched quickly and arrived quickly and well packaged.Ordering spare parts was easy but I have been disappointed with the amount of spare parts that are available for my t1 stepthru through Eliglide.The controller I purchased was listed as a t1 item with the one for the stepthru' being not available.Took a chance and it works and I'm back on the road but not ideal.
Response from eleglide.comAug 7, 2025
Thank you for your detailed feedback. We’re glad to hear that your order and delivery experience was quick and smooth, and that the controller is working well for your T1 Step-Thru. We appreciate your understanding regarding the current availability of spare parts, and we are continuously working to improve our inventory to better support all our customers. Your input is valuable to us, and we remain committed to providing you with the best possible service. [email protected]
ILONA R.
Schnell erhalten einfache Montage laüft bis jetzt super
Response from eleglide.comAug 7, 2025
Thank you for your positive feedback. We’re glad to hear that you received your order quickly and found the assembly easy. It’s great to know the bike is running smoothly so far. We appreciate your support! [email protected]
Natalie C.
Great bike. Great price. Excellent delivery. Thank you.
Response from eleglide.comAug 7, 2025
Thank you very much for your positive feedback. We’re delighted to hear that you are satisfied with the bike, pricing, and delivery service. Your support is greatly appreciated! [email protected]
Abderrahmen
Eleglide T1 step-thru de 2ans. près de 6000km parcouru. Fiable, bonne autonomie (50km en moyenneavec niveau d'assistance réglé à 5). robuste et très pratique. La selle est confortable. Le moteur avec son couple de 50Nm, fait passer presque toute les montées. La maintenance, genre changement de disque est très simple. Pas de panne reconcentré. Je recommande.
Response from eleglide.comAug 7, 2025
Thank you for sharing your experience with the Eleglide T1 Step-Thru after two years and nearly 6,000 km of use. We are delighted to hear that you find the bike reliable, with good battery range and strong motor performance handling most climbs effortlessly. It’s great to know the comfort, practicality, and ease of maintenance have met your expectations. Your recommendation means a lot to us, and we appreciate your continued support. [email protected]
merce
Nous avons acheté deux vélos électriques M1 PLUS, et nous en sommes très satisfaits. La recharge batterie se fait très facilement, et se recharge en pédalant. Très bons vélos.
Response from eleglide.comAug 7, 2025
Thank you for your purchase of two M1 PLUS electric bikes and for sharing your positive experience. We are pleased to hear that you find the battery charging process convenient and appreciate the pedal-assisted recharging feature. It’s wonderful to know that you are very satisfied with the performance of your bikes. We truly value your trust and look forward to supporting you with any future needs. [email protected]
Gervais L.
Achat C1 et C1ST, Superbe vélo. Le vélo arrive presque monté et il vous faudra un peu de temps pour parfaire le réglage guidon,cet dérailleur . Après que du bonheur Société hyper sérieuse, service commercial très réactif et au répond au moindre soucis et a régler très rapidement un problème avec la société de livraison. Purchased C1 and C1ST, superb bike. The bike arrives almost assembled, and you'll need a little time to perfect the handlebar and derailleur adjustments. After that, nothing but happiness. A very reliable company, very responsive sales department, responding to the slightest concern and quickly resolving an issue with the delivery company.
Response from eleglide.comAug 7, 2025
Thank you very much for your detailed and positive review. We are delighted to hear that you are enjoying your C1 and C1ST bikes. We strive to ensure our products arrive ready for easy assembly and appreciate your understanding regarding the minor adjustments needed for optimal performance. It is also great to know that our sales team provided timely and effective support to resolve the delivery issue. Your satisfaction and trust mean a lot to us, and we look forward to continuing to serve you in the future. [email protected]
