eleglide.comEleglide is committed to making sustainable transport accessible to everyone. From our excellent value for money to our premium quality standards, we focus on providing a high-quality, affordable experience that goes beyond simply getting from A to B.
eleglide.com (eleglide.com) has 650 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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ANNIE
Exactement ce qu il me fallait, sans crainte de me tromper.
Response from eleglide.comOct 16, 2025
Dear Annie, Thank you so much for your positive feedback! We're thrilled to hear that the product is exactly what you needed. Happy riding! Best regards, [email protected]
Jean-luc P.
Le sav est très performant et compréhensible. Service efficace rapide et aimable
Response from eleglide.comOct 15, 2025
Dear Jean-luc POYVRE, Thank you so much for taking the time to share your kind words about our service. We are truly delighted to hear that you found our customer support team helpful, understanding, and efficient. At Eleglide, we always strive to provide responsive and friendly assistance to ensure our customers have the best possible experience. Your feedback motivates us to continue maintaining this standard. We look forward to serving you again in the future! Warm regards, [email protected]
YOHANNES KASSA F.
I order a lithium battery replacement for my M2 electric bike. And They deliverd it with no delay.
Response from eleglide.comOct 15, 2025
Dear YOHANNES KASSA Ferede, Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you are satisfied with the replacement lithium battery for your M2 electric bike, and that it was delivered to you promptly without any delays. At Eleglide, we always strive to provide our customers with efficient service and high-quality products, and your kind words truly motivate us to keep up the good work. Should you need any further assistance or have any questions in the future, please do not hesitate to reach out. We wish you many more enjoyable and smooth rides with your M2 e-bike! Warm regards, [email protected]
Eric S.
Les renseignements reçus étaient précis et rapides; j'ai commandé la pièce en défaut sur mon vélo et reçue assez vite. frais de livraison un peu chère!
Response from eleglide.comOct 15, 2025
Dear Eric Schaillié, Thank you for taking the time to share your detailed feedback with us. We are pleased to hear that you found our technical support precise and responsive in diagnosing the error code, and that the replacement part for your bike reached you promptly. At the same time, we truly appreciate you highlighting the shipping costs. We are consistently reviewing our logistics partners and pricing structure to ensure we provide both efficient and cost-effective delivery options for our customers. Your input is invaluable as we continue to improve our services. We hope the new part brings your e-bike back to perfect condition and look forward to serving you again in the future. Warm regards, [email protected]
Ronald L.
By my own mistake the front wheel died, but in a few days after 2 working days after ordering i received a new one
Response from eleglide.comOct 15, 2025
Dear Ronald Lucas, Thank you so much for taking the time to share your experience with us! We're delighted to hear that despite the initial issue with your front wheel, you received your replacement quickly and found our response to be prompt. At Eleglide, we strive to make the replacement process as smooth and efficient as possible for our customers. Your kind words about our delivery speed and service are greatly appreciated and will certainly motivate our team to maintain these standards. We wish you many safe and enjoyable rides with your repaired e-bike! Warm regards, [email protected]
acquisto-kayak
Everything perfect
Response from eleglide.comOct 15, 2025
Dear acquisto-kayak, Thank you so much for your wonderful and concise feedback—we truly appreciate you taking the time to share your experience! We are thrilled to hear that everything was perfect with your order. At Eleglide, we always strive to provide a seamless and satisfying experience for our customers, and your positive words serve as great encouragement to our entire team. We look forward to serving you again in the future and wish you many enjoyable rides ahead! Warm regards, [email protected]
NIC
Very helpful support. All questions were answered and I received information needed. THANK YOU!
Response from eleglide.comOct 15, 2025
Dear NIC, Thank you so much for taking the time to leave such positive feedback! We are truly delighted to hear that our support team was able to provide you with the helpful assistance you needed. At Eleglide, we always strive to ensure all customer inquiries are addressed thoroughly and promptly, and your recognition means a lot to us. Your satisfaction is our greatest motivation. Should you have any further questions or need support in the future, please don’t hesitate to reach out. Wishing you many smooth and enjoyable rides ahead! Warm regards, [email protected]
Edward L.
Excellent communications ,and fast delivery .
Response from eleglide.comOct 6, 2025
Dear Edward Locke, Thank you so much for your positive feedback! We're delighted to hear about your experience and appreciate you taking the time to share it. We look forward to serving you again in the future. [email protected]
