eleglide.comEleglide is committed to making sustainable transport accessible to everyone. From our excellent value for money to our premium quality standards, we focus on providing a high-quality, affordable experience that goes beyond simply getting from A to B.
eleglide.com (eleglide.com) has 650 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Tordai Z.
Rákèrdezett, hogy milyen konstrukciójú kerèkpárom van, hogy annak megfelelő kijelzőt küldjön!
Response from eleglide.comDec 16, 2025
Dear Tordai Zoltan Thank you so much for your positive feedback! 😊 We’re delighted to hear that you’re satisfied with our service. If you have any questions or need assistance while using your bike, please don’t hesitate to reach out. Wishing you happy rides, and we look forward to serving you again! Best regards, [email protected]
Mr R.
Fast delivery, great price, excellent customer service
Response from eleglide.comDec 15, 2025
Dear Mr. Rastall, Thank you so much for taking the time to share your experience with us. We are delighted to hear that you are pleased with our fast delivery, competitive pricing, and excellent customer service. Your kind words, especially the mention of "Fast delivery, great price, excellent customer service," mean a great deal to our entire team. It truly motivates us to continue maintaining the high standards we set for ourselves. Knowing that we have met your expectations is the best reward for our work. We sincerely appreciate you choosing our products and look forward to serving you again in the future. Wishing you all the best and many enjoyable rides ahead! Sincerely, [email protected]
Rally
Very fast delivery ( Eleglide M1 Plus), and well packaged upon delivery. Took me more time to assemble it however but i watched videos on YT for faster assembling :) I had some issues with the bike, so emailed the support team and they responded really fastly and thoroughly on the issue matters. They were very helpful and insightful, and resolved the problems within 1/2 days by also explaining me the mechanism of the bike and how it works(this was related to the cadence system and the pedal-assist system). Even they provided supporting videos for fixing my breaks of the bike which was one of the issues. Overall the bike works wonderfully, has really powerful motor and is light...
Response from eleglide.comDec 12, 2025
Dear Rally, Thank you for taking the time to share such detailed and positive feedback with us! We are truly delighted to hear that you are satisfied with your overall experience with the Eleglide M1 Plus, especially regarding the fast delivery and secure packaging. We appreciate your note about the assembly taking a little extra time – it's great to know that the online videos helped you complete the process smoothly! We are even more pleased that our support team could clearly explain how the cadence sensor and pedal-assist system work within 1–2 days, and provide video guidance to help you resolve the brake issue. Helping you feel confident while using your bike is always our goal. Your recognition of the bike's powerful motor and lightweight design is the best encouragement for our product development team. We are committed to providing reliable products and timely support, and your kind words truly mean a lot to us. We hope this bike continues to bring you smooth and enjoyable rides! Should you have any questions or need further assistance in the future, we are always here for you. Wishing you many happy and adventurous rides ahead! Sincerely, [email protected]
Joe Joyce G.
Support was very helpful and clear when I asked them for measurements of the bottom bracket of the bike frame, they worked clearly and effectively with the department that has the bikes measurements and made sure of the version of my bike for the exact measurements, very good!
Response from eleglide.comDec 11, 2025
Dear Joe Joyce Gibbens, Thank you so much for taking the time to share your detailed and kind feedback! We are truly delighted to hear that our support team was able to clearly and efficiently assist you with obtaining the bottom bracket measurements for your bike frame, and that we successfully coordinated with the technical department to verify your bike model and provide accurate specifications. Providing precise information and seamless collaboration between teams is at the heart of our service commitment, and your recognition is greatly encouraging to all of us. Should you have any further questions or needs in the future, please don’t hesitate to reach out—we will continue to be here to provide you with reliable and attentive support. Wishing you many wonderful rides ahead, and we look forward to assisting you again! Warm regards, [email protected]
Posch M.
top Support
Response from eleglide.comDec 10, 2025
Dear Mr. Posch Martin, Hello! Thank you so much for taking the time to share your experience with Eleglide. Your feedback is greatly appreciated and has brought immense encouragement to our entire team. We are thrilled to hear that you are satisfied with our procucts. Providing reliable and enjoyable riding experiences for our users has always been our unwavering goal. Your support is the driving force behind our efforts. We look forward to continuing to be part of your wonderful journeys ahead. Should you have any further needs or suggestions, please do not hesitate to contact us. Wishing you many happy and safe rides! Best regards, [email protected]
Jan
Good service, good quality
Response from eleglide.comDec 9, 2025
Dear Customer, Hello! Thank you so much for taking the time to share your feedback with us and for your kind words regarding our service and product quality – “Good service, good quality.” Your recognition means a lot to us and serves as great encouragement, as well as motivation for us to continue improving our services and upholding our quality standards. At Eleglide, we are always committed to providing reliable products and thoughtful service to our users. Your satisfaction is our driving force, and we will keep striving to deliver an even better riding experience for you and all our customers. If you have any questions or need further assistance while using our products, please feel free to contact us anytime. We wish you enjoyable rides and all the best! Once again, thank you for your trust and support. Best regards, [email protected]
Dyllan B.
Mijn fiets kabeltje was kapot heb nieuwe bestelet bij ze kwam er snel binnen top bedankt
Response from eleglide.comDec 6, 2025
Dear Dyllan Beijersbergen, Hello! Thank you so much for your feedback and kind words! We’re very glad to hear that the replacement cable arrived quickly and that the issue has been resolved smoothly. We always strive to ensure a great riding experience for every customer and will continue to provide efficient and reliable support whenever needed. If you have any questions or need assistance in the future, please feel free to contact us anytime. Wishing you many happy and safe rides ahead! Best regards, [email protected]
Stájerits-Götz L.
Your coworkers were very helpful.
Response from eleglide.comDec 4, 2025
Dear Ms. Stájerits-Götz Lilla, Thank you so much for taking the time to share your positive feedback with us. We are truly delighted to hear that our team members were able to provide you with helpful and supportive service. At Eleglide, we strive to ensure every customer feels valued and well-assisted, and your kind recognition means a lot to our entire team. It encourages us to continue delivering friendly and efficient support to all our customers. If there is anything else we can assist you with in the future, please do not hesitate to reach out. We look forward to continuing to serve you! Wishing you all the best and many enjoyable rides ahead. Warm regards, [email protected]
