Nanda G.
Faulty Bike
I recently brought the eleglide M2 bicycle and there were many faults with it. Firstly the front derauiller was broken and so was the shifter and barrel adjuster. Secondly the back tyre deflated after just two days of use which I believe is due to a valve issue. Thirdly the front wheel also deflated shortly after I pumped air into it. I have contacted the eleglide support but am yet to hear back.
Response from eleglide.comOct 9, 2023
Dear Customer, Sorry for the delay and thank you for your feedback. For products purchased on our website, we will provide corresponding after-sales service, please check your email. ELEGLIDE is committed to providing every customer with a high-quality and comfortable after-sales experience.