elegantweddinginvites.comReviews of elegantweddinginvites.com

Oh my. Got the invites. The envelope is sooo tight and cheap. The invite barely goes in. Let alone the RSVP card and direction card. They could have made the envelope a bit bigger. It s almost impossible to get the invite in. Stay away. Cheap and bad quality. Not recommended!

THIS COMPANY IS A JOKE. The phone number provided doesn’t work. We spent almost 500$ and i would show you but they haven’t sent us anything yet. We are now at almost 4 weeks waiting. We ordered this overpriced stuff February 6th. THIS COMPANY ADVERTISES 5-7 days shipping. Is this false advertising? The customer service is virtually non-existent. Any response to any email is in the middle of the night. The FEW responses we do get are auto-generated and have nothing to do with what we need. Renee is the woman/man we have been dealing with and this whole experience is horrendous honestly. I genuinely believe anyone who represents this company outside of its workers are paid to do so. Oh and we had to threaten a refund to even get a tracking number. To bad it doesn’t work.

I gave them a one star because I had too! I would never ever do business with them again. It has been a nightmare. On the website it states 5 to 7 days. Try 7 weeks. They do not answer their phone or replay to messages. They only email during the middle of the night, and don't respond to your emails. I only got a tracking number once I requested my money back. Still waiting for part of my order! They charge you extra money for things that should be in your order. I wish I would have never ordered from them!

I waited 3 weeks for a blank sample wedding invitation!! The shipping label on the envelope package was hiding a shipping label written in Chinese!! These are coming from China so be prepared for extremely long waiting times!!! If you forget something or need to replace something keep giving it three more weeks!!! Customer service didn't want to hear any of my complaints!! A lot of the email replies were form letters!!! Do business with companies who can put a rush on your orders because they are local meaning inside the United States!!! You should be buying made in the USA anyway!!!

Ordered invitations in early January, they then said days after the order was placed they not that they were closed for holiday and wouldn't open or be able to complete the invitations until mid February (not listed when placing the order). They also indicated the colors listed on the posting were only available for an upcharge (also not listed). Between these two things, we decided to request a refund and order elsewhere as we would not get the items in time or for the budget we allotted. The company denied a refund, then offered a refund with $15 removed for their drafting process (also not listed on the order or website). I requested proof of where that policy was listed, to which they immediately offered a full refund but have not actually refunded the money. This has been going on for over a month now. Don't expect any level of transparency with this company or to get a your money back if you run into issues. Buy at your own risk. None of this would have been an issue if they were transparent upfront as we would have just ordered elsewhere.

DO NOT BUY FROM THIS COMPANY UNLESS YOU WANT TO PUT ALL CARDS TOGETHER YOURSELF. this company sends you the invitation slip and the written parts SEPERATE. they tell you to buy double sided tape to put them together because that's how they do it- they should send EVERY CARD FULLY PUT TOGETHER for the price i paid. paying over 1k for cards I (the bride) had to put together myself was EXTEREMELY stressful and not helpful. The cards were unable to be used as no time to put them all together myself- this was a terrible experience and I regret buying 200+ cards from this place. Please BE CAREFUL.

I ordered invitation pockets based on their website listing, which I provided in my email. They sent pockets that would not fit (too small) the invite size shown on the website. Though they admit their website is incorrect, they stated it is my fault for not specifying the size I needed and will not allow a return of the full order and will not issue a full refund. They also claimed the invite would fit which is untrue and I provided photos and video with measurements proving such.

Do not believe any of the 5 star reviews on this site! This is the worst God-awful company I have ever dealt with. They are located in China, so you can only deal with them overnight. They don’t understand half the instructions you give them, so they repeatedly make the same mistakes again and again. Sometimes they will correct one mistake and mess up a whole other part of the invitation. They don’t give you proofs to scale, so you cannot tell how small or large your print is. They don’t show you the edges of the invitation in the proofs, so you cannot tell how close the print will be to the edge. Then, they try to charge you for revisions, in spite of the fact that you have been asking for the same revisions for months. It took so many months for them to get the invitations right, that my invitations ended up going out after the RSVP date. Do not walk, RUN, as fast and as far as you can away from this company.