Olena O.
Great web site!!!
Took one star off because of communication and timely web site update. I ordered 4 times from this web site and 2 orders out of 4 where incomplete. A couple hours after placing an order I received email saying that item that I thought I already purchased was out of stock and if I want it I need to wait another 4-5 weeks, so I did wait and item came to me in 3 weeks, the same happened when I placed another order. When I received it I noticed that a couple items where missing and couple hours later received email saying that the rest of my order will be coming very soon. So you never know for sure if you receive full order or not and during the purchase you cannot be 100% sure that item is really available.
Response from Elegant GiftsOct 12, 2017
Dear Olena, you are absolutely right to complain about late items. We are trying our best to solve this problem for future orders. Thank you for your positive feed back and the 4 star review :)
