ElectricbargainstoresReviews of electricbargainstores.com

Horrible customer service. I paid with PayPal and it defaulted to another address. I immediately noticed it and contacted them through the email on their website and by using their chat function. Whoever was doing the chat didn't want to deal with the issue and said the person responding to emails would handle it. Needless to say it wasn't resolved and was shipped to the address where I didn't want it to go. I was hoping they would work to resolve it but all I got was a we understand your frustrated email. Save yourself any issues and use Amazon.

Our business is located in kentucky. Upon placing my order on Friday April 18, at 11:15am, i paid an additional 2-day Shipping fee of $99.20 as i needed this right away. It is now Wednesday April 23 & my Package is due to Deliver tomorrow sometime... Don't Pay The Extra Shipping because no matter when the order was placed they decide on when they process the order just a little FYI, then from that day they decide is when its shipped. This is NOT the way to do business! When the order is placed that day you the supplier received it, you should have put together the order that day- not when you decide to do it. Why are we out here paying for extra shipping for if you can't commit to it?! Glad I didn't do over night the shipping for that was well over $400.00 -should have known better!

The worst customer service in the world. I did receive my order, but the frustration in dealing with your customer service will have me looking elsewhere for future orders.

Poor customer service. The returns department especially bad. I’ve had to send them a photo of the item and packing slip twice that they requested. Shouldn’t they have that information in their system? The original order was for 8 smoke alarms and they only sent one (1). I have yet to see a refund for over $600.00 for the original 8.

They shipped a product that I did not order. I returned it however they deducted the shipping cost both ways on the item, so I was out $32.00 for their error. (they advertised the correct item, but they switched it, a bait and switch tactic). I will never do business with this company again. I was able to purchase the correct item from another seller.

They're awful in every way. Awful communication and awful product delivery. Product took months to deliver. Some products delivered in make shift non-OEM boxes. Some products looked used and not new. Some products were faulty. I have fatigue from dealing with them/ Prices were good-however you get what you pay for.

terrible customer service. purchased an electric transformer in November. after three weeks I called and I was told coldly that my item was back order till January o prior communications on status no option to refund Now two weeks in January and still no communication. do not do business with this company

Terrible customer service. Placed order 11/12. Shipped on carrier of their choosing 11/21 and never delivered! Won’t send a replacement or refund my money even though their carrier of choice lost the shipment! Crooks and thieves! Do no do business with them!