Dr Dorrelle Lomax Burnett, C.
The representatives are very responsive…
The representatives are very responsive to our needs and understand true customer care.

Elavon is the connecting force behind smarter payments, delivering secure, scalable, expert-backed solutions that streamline everything from accepting transactions to accelerating commerce.Backed by decades of industry expertise and intuitive technology, we help businesses of all sizes navigate payments with confidence. From transaction processing and risk management to settlement, equipment, and customer support, Elavon integrates the entire payments ecosystem – so businesses can focus on growth.Across industries, geographies, and stages of scale, we partner closely with our clients to understand their goals and match them with the right tools to move commerce forward.
Elavon U.S. (elavon.com) has 677 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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Showing 391 reviews with 5 stars · Clear filters
Dr Dorrelle Lomax Burnett, C.
The representatives are very responsive to our needs and understand true customer care.
Ide M.
Customer service rep, Robin, was amazing at trying to figure where my deposits were and if the IRS's levy was a once time thing, She was very reassuring, and did an excellent job searching out the answers that were causing me stress.
customer
Sunny Bravo was excellent. Spent a lot of time looking down every avenue to attempt to resolve our issue. Unfortunately, some people are garbage and we weren't able to get the information we needed.
Sheila
Sunny was cheerful, pleasant and put me at ease. Dealing with the terminals makes me anxious and she handled everything beautifully and with confidence. She solved my problem today.
Afam I.
Heather was awesome. Extremely kind, patient and helpful. I got my answers and even answers to questions I didn’t even know I had until she offered the information.
Amy R.
Kaylee, was most helpful and knew her sutff! She was most accommodating and articulate. I appreciate her and your company.
MULTIPLE M.
Its always a easy call to support but sometimes it's a bit frustrating for our mids when deployment get delayed and no one reaches out to the merchant or msp and when we call in, it's time consuming on everyone to re explain the information to get deployment going.
European Auto H.
Jessica, the Customer Service Representative was very kind, patient and helpful. She walked us through the update and stayed on the line top make sure she addressed any other questions we had. She was amazing.