Elavon U.S.Reviews of elavon.com

Bank of the west told me if I got a phone card scanner at no cost then I would not have a daily balance then during the crazy take over by BMO where I had no access to the account and I literally was getting 5 leters a day about the transition from BOW to BMO apparrently Elavon decided to start charging my company every month from $69 to $139 for a system I never even used once As far as I'm concerned they are frauding me to the tune of $1500 New Update: They asked me to reach out which I did and I got a person trying to sell me their services Oh Hell NO!

as elavon cannot process cards for modern websites we had to move over to worldpay after 20 years. they insisted on the last payment even though our subscription had been cancelled then they employee credit style debt collection paracites to plague you for the measly £48 your welcome to the £48 and i hope whoever reads this goes to worldpay and not elavon

Elavon subcontracted us out to various companies without telling us and then started charging exhorbitant rates. We didn’t know who was billing us. We canceled the service and returned the machine. Then they continued to bill us despite acknowledging our cancellation. Our bank told us we had to dispute it directly with the company. So we tried to dispute it with them but got nowhere. They’re stealing money from us.

Applied to for credit card processing for our successful short term rental business. We have great credit, financials, balance sheet. Even upgraded our Costco account to do it. Went through weeks of back and forth only to be denied becasue the industry is too "high risk". DO NOT BOTHER if you are in the STR business.

To everyone please do not use elavon. These guys are crooks!!! Open a catering account and used them as a cc payment processor. They cancelled my account for no reason and held $20,000 in their BS “investigation” my company is currently in battle to connect to the right person to fix this solution. They gave a fake number and name for you to contact. As a small catering company with high over head we are struggling to get those funds to pay our workers, my distributors and etc. please do not use elavon they are scammers and use Costco as their gateway to get people to their way. Contacted Costco. Everyone who’s going through with what I and previous customers are going through. Please contact Costco immediately and file a claim to get these guys removed. 1 (800) 774-2678. Also call your bank asap and cancel your accounts, Elavon will make things up and withdraw funds from your account for no reason.

If I could press less than one star at this point in time I would. I was basically roped into a contract that I specifically stated I did not want equipment for a business transaction account which had a perfectly fine mobile app to utilize... the equipment was still sent to me and then charged on my account before I could send the equipment back to them "unopened" When I spoke to the representative and then asked to be sent to someone over her head... that person was completely rude and HE stated that the signed contract was enough for them to keep the money they charged me even with the clear explanation of what occurred. I will not EVER RECOMMEND anyone using this company.

used Elavon as a merchant processer, after 2 days they held my batch payments and didn't tell me they were canceling my account until I asked. They then held my funds for 90 days, almost 9000 dollars! Then finally released it after their "investigation". Complete BS, customer service was horrible, I will never sign up to anything with their name on it.

I should’ve come here first this people are unbelievable bad. Mariana is one of the the people who can stop your payouts and keep your money for no reason and then tell you to call Chargeback department to fix it,then when you reach that department they told you they had no idea why you are calling them 😳 and why Mariana told you to call them,they playing with you around to get you tired and give up. Mariana doesn’t have work ethics at all she told me i am closing your account and i am keeping the money and there is nothing you can do just like that, Who does that ? What kind of company is this ? Just so you know they have 10k hold and the are making me pay for everything instead of using the money they have this is awful,shame on you Elavon