The Z.
Very fast response time and very kind
Very fast response time and very kind. The person who was helping me named Evan was very delighted to help me. Also walked me through the entire process will be staying in touch with him.

EKX is not an acronym; it is a manifesto: Electric Kinetic X-perience.We are EKXBIKE. We are not just building electric bikes and motorcycles. We are crafting the instruments for the next era of exploration—powerful enough to conquer any challenge, intelligent enough to protect the very terrain it empowers you to discover.The world is not divided between the paved and the wild. It is one continuous, breathtaking, challenging terrain. And it is meant to be ridden. Without Compromise.
EKXBike (ekxbike.com) has 23 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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The Z.
Very fast response time and very kind. The person who was helping me named Evan was very delighted to help me. Also walked me through the entire process will be staying in touch with him.
Carlos L.
Amazing Company And Great customer service.
Aldo C.
I had a smooth experience ordering from EKX Bike. The website was easy to use, the product information was clear, and the checkout process was simple. Customer service was responsive and helpful when I had questions, which made me feel confident about my order. I’m looking forward to receiving my bike and would recommend EKX Bike to anyone looking for an electric dirt bike.
Eric
Awesome. I ordered one and got it a month later. The bike I ordered is good quality and does have advertised specs. It’s not a scam. Response time is good, they respond about a day later to any questions. They are trustworthy but patience could be needed because of shipping.
Oneway B.
Good response time, reliable team, great bikes. All around good pick in my book
James W.
The bikes are absolutely dope and the companies staff is extremely friendly. Would recommend dealing with!
Ole Mose N.
Never ever use this scam page. I did received the product though 5 month later than ordered AND inspite of cancelling the order same day as I placed the order. The took the money and since that I have not received any answer on 12 emails and 20 chat messages on their homepage. Tried to call 4 times and no answer. On homepage they brag about a “7 days easy return”. Never use this homepage!!!
Response from EKXBikeApr 14, 2026
We’re very sorry to hear about your experience, and we sincerely apologize for the frustration caused. This is not the level of service we aim to provide. We’d like to clarify and resolve this situation for you. Please reach out to us directly at [email protected] with your order details so we can investigate and assist you promptly, including reviewing your cancellation and return request. We take feedback like this seriously and are committed to improving both our communication and service.