eJuice Direct is an online discount vape shop offering a big selection of premium Vape Juice, Tanks, Box Mods, Starter Kits and Vape Devices at discount prices!
eJuice Direct (ejuicedirect.com) has 544 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Rayshon H.
Product and shipping is great, customer service is not. I was double charged for my purchase and figured they would catch that and refund me for the second charge, they never did. I sent an email to support and have still not got a response.
Ashlee C.
Tried to charge my card 4 times for one purchase and I ended up only actually using one of the juice flavors I bought as the other two were absolutely disgusting
Rocky Q.
It took 8 days to receive my package when it says 3-5 days on the site
Amanda L.
One of the vapes I received didn’t charge brand new and had to throw it out.
Response from eJuice DirectFeb 28, 2024
Amanda, We would be more than welcome to assist you in receiving a new product please reach out and someone from our wonderful customer service department will be more than happy to assist you. We are open Monday-Friday 9:00-4:30pm pst. we look forward to hearing from you .
Roy C.
I didn't order five tubes of juice. Yet the return process is so hard. Last of my money going to this company.
Response from eJuice DirectOct 9, 2023
So sorry to hear about this! Please contact us at [email protected]. We will be happy to assist!
