EILEEN FISHERReviews of eileenfisher.com

Don't get me wrong. The clothes are really timeless and there are some real beauties in the mix. However..for everyone living on the West Coast (i.e. me, Los Angeles) please please be aware if those pants don't fit or you don't like the color of something and need to return? Be prepared to wait up to 4 weeks for a return. No kidding. They have partnered with the USPS which is fine but there is some other shipping service where it goes to a main warehouse outside of the USPS department (it's hard to explain but you can't even file a claim for any issues when you are shipping back to this particular return address) so just know you have to wait and wait and wait. Always very frustrating when your money leaves you instantly but getting it back is worse than pulling teeth. :( Makes me extremely hesitant to purchase items in the future that I'm unfamiliar with considering that there have been some inconsistencies in sizing as of late (or so I read). Update: In furthering this review, I had to post a negative review on social media about this but once they FINALLY received my return....it was weeks and still no refund! Once I complained on social media for all to see, the refund was issued by end of day. So scammy. So ick. I'm going to stick with my t-shirts and call it a day. Not worth my time or effort.

Here's how Eileen Fisher offers to change the email on the account: - Opt out of marketing emails (and lose related bonuses), but still receive transactional emails on the account you want to disconnect. This counts as the 'change of email'! Solution 2: Create a new account with a new email, losing all of your purchase history and all your bonuses that come with hundreds of $$ worth of purchases. Eileen Fisher is the only company in U.S. and the free world I know that cannot change the email address on the account, i.e. simply replace one email with another. I'm not kidding. Two stars for clothes quality, 0 stars for tech support. If you need to change your email, you are in trouble.