EHPlabsReviews of ehplabs.com

Their sales pricing are a scam, the 'discounted' price is never what is should be. Anyone with half a brain or who knows how to use a calculator, could see that when they advertise 30% off for example, the sale price listed is NOT correct, and is often $20 more than it should be. This happens during EVERY SINGLE SALE! So if I want to place an order and pay what the price SHOULD be, not whatever fantasy price they made up, getting a response or action from customer service is like pulling teeth. It can take weeks to get the price corrected to place an order, but they never correct it on the website so they can continue ripping off other customers. Very poor, almost non-existent customer service, who have no intention of actually resolving the issue, its always 'passed onto another department' - pass the buck more like it. I like the Oxyshred product, but their false advertising and lack of customer service such a let down. Edit: I followed up with an email enquiry, rather than the live chat I wasn’t getting a response from. Their idea of ‘free merch’ is to charge for it, their explanation was “ The merch is indeed free in the sense that it’s included as a bonus in the bundle, and the 30% discount is applied to the total value (including the merch).” They also changed the offer before responding to me, but I have screenshots to prove the original offer. Oh, and they’re still charging for the ‘free merch’ in the new offer

They do not have any Phone number so that you can take care of your questions/problems/issues. Instead everything is via email, which they do not address every question so it is a constant back and forth waiting 24 hours each time. The Chat reps will just stop chatting when they feel like and leave you hanging. When they do reply back, it is not clear. They say they are "out of stock" on items that they still have as an option - poor website design and poor customer service. Never again

Top class customer service and great products. This is my second time ordering EhpLabs products (large orders) and the entire process was easy. Quick delivery and Oxyshred tastes amazing - nothing to complain there. The most impressive thing however is the customer support. I had a small issue with one of the products that arrived and contacted their team. Complaint responded to very quickly and resolved within 24 hours. Cannot fault them at all. Will be a returning customer

Placed an order during their big sale and was charged, checked the email confirmation immediately and realised an incorrect product was listed, emailed them straight away to bring it to their attention and their response was “this product has already been packed and is ready to ship out so we cannot change it” Pretty disappointed with the blatant lack of effort to assist me, especially as it was a tech fault on their end.

I have used almost 3 containers of Oxy Shred ultra concentration. From the gummy snake flavor, plasma (Ghostbusters theme) or whatever it was called, and lastly Dr. soda Pop. I follow a meal plan, plus workout 5 days a week. With fasted cardio. When I use the product the one thing I was hoping for was energy and a good sweat. As I am up around 4am. Hoping for some great results as I used it everyday even on non training days. 2 scoops. Nothing. I was just the same as when I started. I used if for quite awhile knowing with some products you have to give it time. Well maybe my tolerance to this type of product hit it's max potential. I wouldn't waste my money on it.

Wow now I knw why my payment didnt go through this company is full of crap

They had offers on for their oxyshred bogof on the app only. Placed orders 3 times and got a confirmation that it's all set i should receive an email shortly and nothing comes through. Emailed them with screenshots of the issue but no replies to try and resolve it. Thankfully no payments have left my account. Time to delete find another brand.

TRASH CUSTOMER SERVICE HAVE BEEN WAITING FOR MORE THAN 20days and they are unable to locate my order