Evergreen Credit UnionEvergreen CU is one of the largest credit unions in Maine, with over $667 million in assets and serving over 33,000 members throughout southern Maine. We proudly serve the banking needs of individuals, families and local businesses in Cumberland, York, Sagadahoc, Androscoggin, Oxford, and Lincoln counties.Join EvergreenAbout UsContact Us
Evergreen Credit Union (egcu.org) has 389 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Priscilla B.
I've been with Evergreen for 50 years and have had best service with you.
Response from Evergreen Credit UnionSep 25, 2020
Hi Priscilla, Thank you for your review, and thank you for your support! We're glad to help. Please let us know if we can help you in the future. Have a great weekend, Evergreen Credit Union
customer
I needed some documents for a mortgage that I thought would be difficult to obtain, since I am not online with Evergreen. My requests were processed with ease and efficiency and took a great weight off my shoulders! Thank you, Evergreen and Ilea!
Response from Evergreen Credit UnionSep 25, 2020
Thank you for your review. We're glad Ilea could help you with your mortgage question! Please let us know if we can help again the future. Have a great weekend, Evergreen Credit Union
Robin
Pleasant and helpful as always.
Response from Evergreen Credit UnionSep 25, 2020
Hi Robin, Thank you for your review. We're glad we've been able to provide you with the world-class member service we strive for. Have a great weekend, Evergreen Credit Union
Sue
We got charged twice for a purchase so I left a message on my account page to question the extra charge. The first person who responded to my message pretty much said there wasn't anything to be done because it was a debit purchase and I should take it up with the vender to get a refund. This didn't sound right to me so I called the bank and talked with Anne Libby. She filed a dispute on our behalf and got Card Services to initiate an investigation. She was very polite and helpful and handled the issue in a professional manner!
Response from Evergreen Credit UnionSep 25, 2020
Hi Sue, Thank you for your review! We're glad that Anne could help you with your dispute. Please let us know if we can help again in the future. It's our pleasure! Have a great weekend, Evergreen Credit Union
customer
Easy to work with.
Response from Evergreen Credit UnionSep 22, 2020
Thank you for your review! We're glad you find us easy to work with. Please let us know if we can help in the future. Have a great rest of your week, Evergreen Credit Union
Noah H.
Always Awesome Sauce!
Response from Evergreen Credit UnionSep 22, 2020
Hi Noah, Thank you for your review. We appreciate the compliment! Please let us know if we can help you in the future. Have a great rest of your week, Evergreen Credit Union
Sarah R.
We have been working with Evergreen for several months on informational seminars for our staff, covering various financial wellness and literacy topics. I am very pleased with the quality of the information provided in these meetings; our contacts at Evergreen are professional and very easy to work with. The staff has had great feedback about the quality of information and the way it is presented. In addition, when it was necessary to pivot from in-person meetings to an online platform, the change was made seamlessly. I am so glad we did not have to pause this relationship until in-person meetings are an option again! I could not be any more pleased about our relationship with Evergreen and look forward to continuing it well into the future.
Response from Evergreen Credit UnionSep 17, 2020
Hi Sarah, Thank you for your review. We're glad that you found our free financial wellness resources and enjoyed them! We're also glad that you've been able to work with us online with similar success. Please let us know if we can help you further. Have a great weekend, Evergreen Credit Union
customer
Very easy transaction, quick, clear, complete
Response from Evergreen Credit UnionSep 17, 2020
Thanks for your review! Evergreen strives to make it easy for our members to do business with us. Please let us know if we can help further. Enjoy your weekend, Evergreen Credit Union
