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Evergreen Credit Union Reviews | Read Customer Reviews of egcu.org

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Money & Insurance
Banking & Money
Evergreen Credit Union

Evergreen Credit UnionReviews of egcu.org

4.9389 reviews
Banking & Money
225 Riverside St., Portland, Maine

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Evergreen Credit Union4.9

Reviews389 About Contact

Overall score

4.9 out of 5

Excellent

Average of 389 reviews

Distribution

5★95%
4★2%
3★1%
2★1%
1★2%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(207) 221-5000
egcu.org
225 Riverside St.Portland, ME 04103

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About Evergreen Credit Union

Evergreen CU is one of the largest credit unions in Maine, with over $667 million in assets and serving over 33,000 members throughout southern Maine. We proudly serve the banking needs of individuals, families and local businesses in Cumberland, York, Sagadahoc, Androscoggin, Oxford, and Lincoln counties.Join EvergreenAbout UsContact Us

Evergreen Credit Union (egcu.org) has 389 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.

Also known as: egcu.org
Website: egcu.org
Category: Banking & Money
Location: Portland, Maine
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 96% of reviews.
Latest: Most recent review: September 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Evergreen Credit Union reviews

Showing 371 reviews with 5 stars · Clear filters

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Lindsey
Apr 26, 2022
5 stars
I've been with Evergreen since 2010 and they've always been helpful and attentive. Their mobile banking is easy to navigate and their Fraud Protection department is quick and thorough when my card had been compromised. They're always professional and happy to answer any questions regarding my accounts. I would recommend Evergreen CU to anyone.
Response from Evergreen Credit UnionApr 27, 2022
Good Morning Lindsey, Thank you for your kind review. This is much appreciated. Never hesitate to reach out to us. All the best, Paul L Evergreen Credit Union Member Services
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customer
Apr 26, 2022
Thank you member services for helping…
Thank you member services for helping me find some very old checks from years ago to help me avoid having to pay them again. Anne and Sean were a great help!!!!! JW
Response from Evergreen Credit UnionApr 26, 2022
Good Afternoon JW, I want to thank you for your time recognizing our Member Service Representatives Anne and Sean. We appreciate your effort to write up a brief review. If there is anything we can do, never hesitate to reach out to us. Regards, Paul L Evergreen Credit Union Member Services
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Jennifer D.
Apr 25, 2022
Stellar customer service
Good afternoon, I needed help locating ( a former owner’s check) a cashed check from almost a year ago..Paige, was extraordinarily helpful and patient! Her customer service was exceptional!
Response from Evergreen Credit UnionApr 25, 2022
Jennifer, Thank you very much for your time to write up your review. We understand the time it takes can be demanding from one's schedule but we are most grateful as we certainly strive to continually improve our interactions with our members. Have a great day! Paul L Evergreen Credit Union Member Services
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customer
Feb 8, 2022
Excellent service
Excellent service. Quick and efficient. All my questions were answered timely. Great service for a brand new Member
Response from Evergreen Credit UnionFeb 9, 2022
Good Morning Shawn, Welcome to Evergreen Credit Union! We are happy to have you part of the family of local credit unions. Thank you for taking the time to review us on Trustpilot. Your kind words keep us vigilant about our service to you and all our other members. Please keep in touch if we can do anything further. Regards, Paul L Evergreen Credit Union Member Services
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Wanda V.
Jan 29, 2022
Friendly folks!
Great customer service & friendly folks. Everything was fully explained and easily understandable. Thank you!
Response from Evergreen Credit UnionJan 31, 2022
Good Morning Wanda, Thank you for taking the time to create a Trustpilot review. We work hard to provide the best member service that you deserve. If there is anything further we can do, do not hesitate to reach out to us. Thank you again for your time. Regards, Paul L Evergreen Credit Union Member Services
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Abi P.
Jan 1, 2022
Isaiah Wright is my loan officer
Isaiah Wright is my loan officer. Very helpful, professional and well informed.Fantastic experience and done very efficiently. Can't say enough good things about him. Appreciate his thoroughness and great suggestions. Ona report card the grade would be A++. Thank you. Abigail Parker
Response from Evergreen Credit UnionJan 3, 2022
Good Afternoon Abi, I will pass this review onto Isaiah. Thank you for your time to write this review. You are very kind. We work hard to help all those who walk through the doors enter our websites. In the event you need anything please do not hesitate to contact us. Regards, Paul L Evergreen Credit Union
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customer
Dec 19, 2021
I thought the customer service that we …
I thought the customer service that we got from Karen Durling at the Naples branch was Excellent. She straight forward in explaining things. Evergreen Credit Union Is what i like about doing business with them.
Response from Evergreen Credit UnionDec 21, 2021
Good Morning BRMEARMSSM, Thank you so much for a great review. We certainly strive to provide the best service. I will pass this review on to the staff. If there is anything we can do again, please let us know. All the best, Paul L Evergreen Credit Union Member Services
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customer
Dec 17, 2021
Everyone involved was helpful
Everyone involved was helpful, and speedy with the process. Very pleased with how easy the process was. Thank you
Response from Evergreen Credit UnionDec 21, 2021
Good Morning Michael, Thank you for your time to write a review. This is appreciated. I will be sure to pass this on to the staff. Any else we can do please let us know. Happy Holidays! Paul L Evergreen Credit Union Member Services
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