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Evergreen Credit Union Reviews | Read Customer Reviews of egcu.org

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Money & Insurance
Banking & Money
Evergreen Credit Union

Evergreen Credit UnionReviews of egcu.org

4.9389 reviews
Banking & Money
225 Riverside St., Portland, Maine

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Evergreen Credit Union4.9

Reviews389 About Contact

Overall score

4.9 out of 5

Excellent

Average of 389 reviews

Distribution

5★95%
4★2%
3★1%
2★1%
1★2%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(207) 221-5000
egcu.org
225 Riverside St.Portland, ME 04103

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About Evergreen Credit Union

Evergreen CU is one of the largest credit unions in Maine, with over $667 million in assets and serving over 33,000 members throughout southern Maine. We proudly serve the banking needs of individuals, families and local businesses in Cumberland, York, Sagadahoc, Androscoggin, Oxford, and Lincoln counties.Join EvergreenAbout UsContact Us

Evergreen Credit Union (egcu.org) has 389 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.

Also known as: egcu.org
Website: egcu.org
Category: Banking & Money
Location: Portland, Maine
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 96% of reviews.
Latest: Most recent review: September 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Evergreen Credit Union reviews

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Jeff D.
Mar 3, 2023
Isaiah was extremely helpful in figuring out problems with transfers and payments.
Isaiah was extremely helpful in answering any questions regarding the issue I encountered with my account. He was knowledgeable, friendly, and confident he could help find a solution. He should be used as an example for how to interact with customerts and help them through their issues.
Response from Evergreen Credit UnionMar 7, 2023
Dear Jeff, Thank you for taking some time to write up an honest review about Isaiah. We certainly appreciate your doing so. We strive to always put our best foot forward with everyone. Never hesitate to contact us for anything. Regards, Paul L Evergreen Credit Union Member Experience Center
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Kenny H.
Feb 22, 2023
Kudos to Isaiah!
Isaiah and team saved a very large loan from going somewhere else! He stepped up to the plate, got his hands dirty to do some digging, and made it happen! He even got the customer to sign docs while he was on his way out of the country!!! The service and commitment to my customers and my team is amazing! You're lucky to have him on your team!
Response from Evergreen Credit UnionMar 7, 2023
Dear Kenny, Thank you for taking the effort to write up this review for Isaiah. Stories about our employees are always wonderful to hear. I have shared this with him and his manager. If there is anything else we can do further, never hesitate to reach out to us. Regards, Paul L Evergreen Credit Union Member Experience Center
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Jackson Y.
Feb 16, 2023
Great Experience, Helpful Loan officer
I had a great experience with the Loan department. The loan officer -Megan Dudley was so great . She knew what she was doing. She was professional, quick and effective. If you are looking to do a mortgage loan, call Megan Dudley at EGFCU.
Response from Evergreen Credit UnionMar 7, 2023
Dear Jackson, Thank you for the time to write this review. We value your time and effort. I have notified Megan and her manager. If there is anything else we can do, please do not hesitate to contact us. Regards, Paul L Evergreen Credit Union Member Experience Center
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Kate
Feb 16, 2023
Great communication the whole way!
Great communication the whole way!
Response from Evergreen Credit UnionMar 7, 2023
Thank you Kate for you review. This is very appreciated. Paul L Evergreen Credit Union Member Experience Center
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G.W.
Feb 15, 2023
Awesome customer service and all done…
Awesome customer service and all done remotely. If my past credit union was as good as this, I wouldn’t be changing. Thank you Evergreen!
Response from Evergreen Credit UnionFeb 16, 2023
Dear G.W., Thank for your membership and we sincerely appreciate your kind review. If there is anything we can do for your never hesitate to reach out. Regards, Paul L Evergreen Credit Union Member Experience Center
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Jeremy
Feb 14, 2023
5 star customer service
I have never felt like a number, always a person. I appreciate how genuine and honest Jennel Berry from the Windham branch has treated me with all my banking needs! Thank you for all you do!
Response from Evergreen Credit UnionFeb 16, 2023
Good Morning Jeremy, Thank you for taking the time out of your day to send a review for Jennel. This is very much appreciated and I will be certain to pass this on to her. We work hard to offer the best service. Never hesitate to offer your feedback at any time. We are very much open to that. Again thank you have a great day. Paul L Evergreen Credit Union Member Experience Center
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Kim M.
Feb 10, 2023
Kacie Cannell is absolutely AMAZING!!
Kacie Cannell is absolutely AMAZING!! She was able to get us everything we needed so our son could purchase his first vehicle. My wife and I LOVE being members of this credit union. They know me by name when I go in and go above and beyond
Response from Evergreen Credit UnionFeb 13, 2023
Dear Kim, Thank you for taking the time to write this great review for Kacie. I will certainly pass this on to her. If there is anything else, Kacie or anyone of us can do never hesitate to reach out to us. All the best, Paul L Evergreen Credit Union
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Adam V.
Feb 8, 2023
Great staff that worked hard to get my…
Great staff that worked hard to get my loan approved!
Response from Evergreen Credit UnionFeb 13, 2023
Dear Adam, Thank you for your review. We very much appreciate this. If there is anything else we can do please let us know. Regards, Paul L Evergreen Credit Union
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