Evergreen Credit UnionReviews of egcu.org

Today I had one of the best customer service experiences ever at EGCU. It was found my debit card had been compromised and needed to be replaced. I went to the credit union on Broadway in South Portland and as I stood there waiting for a new card I had a great conversation with both the teller working on my issue and another who was waiting for customers. Both were so professional, courteous, and genuinely kind. Not because that's their job but because they sincerely cared and it was apparent. Later at home I had to make a call back to the CU due to an issue updating a site with recurring billing using the new card. I experienced exactly the same level of attention and caring. There came a point where I was so overwhelmed and moved by this I asked who to reach out to there so I could be sure they received my gratitude. I have been a loyal EGCU customer for over 20 years. If anyone asked me to recommend a place to do their banking EGCU is unmatched. When I dealt with staff today I wasn't being waited on at a business. I felt like I was part of a family. Kudos to Evergreen Credit Union for providing stellar customer service and showing just how much they care about their patrons!

Chelsey was very helpful and clear. There where no surprises in regard to documents needed. A very efficient process

As a first time loaner it was made very easy and enjoyable.

I financed my new vehicle and had an amazingly easy experience. Isaiah made the process easy... thanks so much!!

Chealsy was amazing and very helpful Very happy with the whole experience

Chelsey was detailed and super friendly! She made it a very easy experience. I’d definitely recommend Evergreen to anyone!

This was the most hassle free loan I have ever taken out. The staff had everything done with just a few phone calls. When I went in to sign the paperwork,I was in and out in just about 10 minutes. There staff is on there A game.

I stopped in to update my address and ended up getting a low rate credit card and my car loan was transferred to Evergreen so I am saving $25 a month on my car payment! Thank you Chelsea! Kelly P.