Evergreen Credit UnionEvergreen CU is one of the largest credit unions in Maine, with over $667 million in assets and serving over 33,000 members throughout southern Maine. We proudly serve the banking needs of individuals, families and local businesses in Cumberland, York, Sagadahoc, Androscoggin, Oxford, and Lincoln counties.Join EvergreenAbout UsContact Us
Evergreen Credit Union (egcu.org) has 389 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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customer
I had been unable to get out to do errands and called the bank for help. The person I talked to at the main office was courteous and very helpful in letting me do my business over the phone.
Response from Evergreen Credit UnionJan 7, 2026
Hi there, Thank you for sharing your review with us! We're happy to see you had a great experience with our team. Best, Emma Evergreen CU
Beverley G.
The staff member who helped me was very kind, thorough and right on point with the answers to my questions. We had a pleasant call, and I appreciated the way I was treated. Overall, an excellent experience.
Response from Evergreen Credit UnionJan 5, 2026
Hi Beverley, Thank you for sharing your review! We're happy to help. Reach out if you have any other questions about your account! Best, Emma Evergreen CU
Colby W.
Navigating online is a breeze. Customer service is very friendly and professional.
Response from Evergreen Credit UnionDec 30, 2025
Hi Colby, Thank you for sharing your review! It's great to see that you like our online platforms. We also have an intuitive mobile banking app available on the App Store and Google Play, for when you want your banking at your fingertips. If you have any questions, please call us at (207) 221-5000. Best, Emma Evergreen CU
Jeffrey, Ann M.
Having great Customer Service, having the willingness to help out with Customers' needs. Thank you
Response from Evergreen Credit UnionDec 22, 2025
Thank you for your kind words! We hope we can continue to help you in your financial life. Best, Emma Evergreen CU
customer
Called customer service and she was great. She stayed late because systems were down and called me back after hours.
Response from Evergreen Credit UnionDec 22, 2025
Thank you for leaving a review! We're happy to hear you had a great experience with us. Best, Emma Evergreen CU
BAMBI
Shawn was extremely professional, personal and cared.
Response from Evergreen Credit UnionDec 8, 2025
Hi there, We're happy to hear you had a great experience with us! Thank you for leaving a review. Best, Emma Evergreen CU
Kristen
Quick response. Had an issues Sunday accessing my online banking. I knew there wasn’t much would happen but had sent an email and got a response first thing Monday morning.
Response from Evergreen Credit UnionNov 19, 2025
Hi Kristen, We're happy to help! Thanks for sharing your experience. Best, Emma Evergreen CU
customer
I forgot to deposit for an automatic withdrawal from my account before going out of town. It resulted in 3 OD,'s. My fault, not the banks. I called and asked if there was anything that could be done to help. Sean in the Naples branch, listened to my woes and was very compassionate. My husband's been out of work due to knee surgery in the spring and our funds are getting low. He was able to reverse the fees which was a huge blessing! I'm thankful for a bank that still connects with its customers in a small town way!
Response from Evergreen Credit UnionNov 17, 2025
Hi there, Thank you for sharing your Evergreen experience! We're glad to see that Sean helped you. Life happens, and our team is happy to help in any way we can! All the best, Emma Evergreen CU
