Evergreen Credit UnionReviews of egcu.org

I have been with Evergreen Credit Union for many, many years and look forward to many more years. in all of those years everyone associated with Evergreen has been helpful and a pleasure to do business with and very, very pleasant. This includes everyone tellers, customer relations people, mid level management, top dogs. I could thank a lot of the staff by name at the credit union but it would include everyone. I would like to congratulate Evergreen Credit Union for building such a fine organization. Evergreen Credit Union is a wonderful partner and participant in the neighborhood and beyond. Kudo's Evergreen keep up the good work.

I called the Evergreen's Portland location on Saturday, 04.20.2024. It seemed a log in change had been made which asked if I were an adult. The posting was done by Cloudflare. The potential for a possible scam or worse gave me pause before answering. The 'authentication' (I guess) somehow gave sufficient proof so I was then able to log into my account. I also had a rather minor request to edit the names on specific accounts. My call was taken by Danielle and together we were able to address and resolve. Having employees who feel professional yet personable service are critical in securing confidence in both Evergreen and their employees. Your mission and mine were met by Danielle.

Sarah was promptly responsive and made the transaction so easy from beginning to end. Will definitely be working with her again!

Very efficiently took care of my issue, and was very friendly.

Danielle in customer service was great in helping me track down a couple checks from 2021.

Great customer service,. quick turn around time when I was going against the clock Thank you

Sarah in Windham has been awesome, very helpful!!!

My call to Member Services was answered immediately. Rebecca fixed my issue promptly and walked me through the process until it was resolved. I appreciate this level of customer service. It is rarer these days and certainly doesn't go unnoticed. Thank you!