EffectyReviews of effecty.com

I love the products and the customer service, but shipping takes longer than expected. According to the policy, it states 3-5 days, but I want my items delivered within 3 days.

I have really enjoyed my experience because of how easy and fast it is to get a response.

PRACTICALLY NONEXISTENT CUSTOMER SERVICE IF SOMETHING GOES WRONG WITH YOUR ORDER, STICK TO OTHER ONLINE PROVIDERS (they will be cheaper as well). I swear I am not a Karen and barely write negative reviews unless something is really wrong. They haven’t shipped my order for a whole month and I’ve been going cold turkey and customer service won’t get back to me for weeks. I’m writing this on June 26. My medication was supposed to be shipped June 7. It was delayed for a few weeks because there was some shortage at their original pharmacy. Okay that sucks and they kept me in radio silence the whole time despite me reaching out about the order, but whatever. They finally told me they found a new pharmacy to send it out. I’ll wait then. The new pharmacy sends the order out but it’s been stuck in the beginning “We have your package” stage of USPS and hasn’t moved from its origin location for 5 days now. That is cause for great concern since I know the medication is supposed to be kept cold or else it will degrade. Previous shipments had next day or one day ship time and were packed with dry ice and arrived cold but there is no way this one will be a proper temperature if it even ever arrives. I’m seriously disappointed as I’ve been a loyal costumer for 6 months now. I’ve noticed that it’s like pulling teeth to get the customer service people to respond. It takes days and I have to send so many follow up messages and they just say “we are checking”, if any response. Takes weeks to get any resolution. I’m not sure if they’re understaffed or just incompetent? I don’t even know if I’ll be refunded for the missing medication. For $295 a month this is absolutely ridiculous treatment. I’m sure there are much better providers and I will be switching to another

This company has excellent customer service. The follow up's while I was waiting for the pharmacy to fill my prescription was welcomed.

Follow up. I have to say that Sam got back to me the issue I was having. I am so happy someone cares. I am only doing four stars until I see the end result of my delivery. Very satisfied

Charging me for nad and not delivering company takes you're money before its even shipped then says they don't have the ability to deliver but keeps the money makes excuses verry poor communication takes days to even respond to questions only to say its not their dept to discuss problems

Product arrived on time. Any issues one could have are handled effeciently. This has helped in my weightloss journey

Effecty has been a game changer for my wellness routine! I really appreciate the quality ingredients sourced for their products, how easy it was to meet with a doctor to discuss my wellness protocol, & very fast shipping with excellent customer service! Adding NAD to my regiment has been amazing! I have more energy, better mood, & my skin looks amazing!