customer
If I could give a negative rating I…
If I could give a negative rating I would. This was my first time ordering from them. My order was delayed and rerouted and came days late. Contacted customer service and it took several more days of complaining for them to send out a new one. The second one again was supposed to be a two day shipment and that was delayed again for 5 more days! Now I have missed two weeks of my medication. Customer support would not refund me and assured me that the injectable was most likely ok to use even though they have no idea how this was stored after 4 -5 days going back and forth being delayed and shipped. As a compounded injectable that requires refrigeration for stability, it concerns me that a company would recommend I inject a possible tainted and unstable injectable especially when the storage temps are unknown after the ice packs are of no use any longer due to days of delay! Very disappointing that they don’t care about potential adverse reactions, stability, integrity, or the patients health. Even more disappointing that they would not refund me for a product I can not use. Think twice before ordering from here! I had to get it again from my previous provider and it still came faster! Don’t be scammed!




