eFax CorporateConsensus Cloud Solutions, Inc. (NASDAQ: CCSI) is the world’s largest digital fax provider and a trusted global source for the transformation, enhancement and secure exchange of digital information. We leverage our 25-year history of success by providing advanced solutions for regulated industries such as healthcare, finance, insurance, real estate and manufacturing, as well as state and federal government, which result in improved outcomes. Our solutions can be combined with best-in-class managed services for optimal implementations
eFax Corporate (efaxcorporate.com) has 238 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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IT & Communication · Spring Valley, California
Excellent
IT & Communication · San Francisco, California
Excellent
IT & Communication · San Francisco, California
Excellent
IT & Communication · Los Angeles, California
Excellent
238 approved reviews, newest moderated first
Jennifer
Today I had the pleasure of speaking with Eleanora! She was extremely knowledgable in assisting with my request. I hope to work with her again when I need eFax support!
Response from eFax CorporateSep 10, 2020
We so appreciate serving customers like you, Jennifer. Thank you for the review and I will make sure Eleonora is aware of it. Wish you a great day.
Guilherme R.
Spoke to Eleonora and she was very professional and very efficient dealing with my query! Thanks, Will
Response from eFax CorporateSep 4, 2020
Thank you for leaving this very nice review and I will make sure that Eleonora is aware of it. We wish you a very nice weekend.
Shane
Great service. Eleonora was a great help getting access to my account.
Response from eFax CorporateSep 3, 2020
Shane, we are happy to know that our team has provided a great service on our fax solution and are thankful for getting another 5 star review from you. It helps to keep up the good work. Have a great day .
Jesse F.
Eleonara was exceptional with solving my issues. She was attentive and very professional
Response from eFax CorporateSep 1, 2020
Thank you so much Jesse for your 5-star review! We will share this with team to let them know to keep up the amazing work. Have a wonderful day
Karen H.
Eleonora De Grandi was very helpful in resetting/unlocking my account. It is very appreciated when service people are understanding and helpful.
Response from eFax CorporateAug 26, 2020
Karen, let me return the compliment by saying that it is very appreciated to read such feedback and I will make sure that Eleonora is aware of it. Have a wonderful day.
Stacy V.
Spoke to Elenora Degrandi today and she helped me with a billing issue. She was helpful and very kind. She listened to me and provided excellent customer service.
Response from eFax CorporateJul 9, 2020
Thank you Stacy for this very good review and I am happy to discover this good experience today regarding your request. I will make sure Eleonora know about your feedback. Have a wonderful day !
Apex
Patrice is helpful and gives very good support.
Response from eFax CorporateJul 9, 2020
Thank you very much for taking a moment to leave this nice review for Patrice and his assistance today. We wish you a wonderful day.
Darren T.
I called efax corporate as I had an error creating new user accounts. I spoke with Patrice who was very knowledgeable and guided me quickly through the issue and resolution.
Response from eFax CorporateJul 8, 2020
Thanks a million Darren for leaving this nice review about the service provided by Patrice. We really appreciate it and will make sure that he is aware of it. We wish a very good day.