eFax CorporateConsensus Cloud Solutions, Inc. (NASDAQ: CCSI) is the world’s largest digital fax provider and a trusted global source for the transformation, enhancement and secure exchange of digital information. We leverage our 25-year history of success by providing advanced solutions for regulated industries such as healthcare, finance, insurance, real estate and manufacturing, as well as state and federal government, which result in improved outcomes. Our solutions can be combined with best-in-class managed services for optimal implementations
eFax Corporate (efaxcorporate.com) has 238 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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IT & Communication · Spring Valley, California
Excellent
IT & Communication · San Francisco, California
Excellent
IT & Communication · San Francisco, California
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IT & Communication · Los Angeles, California
Excellent
Showing 218 reviews with 5 stars · Clear filters
KB
Elizabeth V provided accurate information promptly and was extremely helpful throughout. Thank you for the excellent support.
Response from eFax CorporateFeb 11, 2026
Thank you so much for taking the time to share such a positive review! We are absolutely thrilled to hear that you had a great experience with us. It’s always our goal to provide the best possible service, and seeing feedback like yours truly makes our day.
Robert F.
Elizabeth V was fantastic! She responded to my request in a timely manner, was friendly and professional, and the resolution was perfect.
Response from eFax CorporateJan 22, 2026
Thank you so much for taking the time to leave such a kind review. We are thrilled to hear that Elizabeth provided you with friendly and professional service and that your request was resolved to your satisfaction. We truly appreciate your feedback and look forward to assisting you again in the future.
Tiina M.
Moe was very helpful and efficient. Even on the weekend. He helped me deal with getting logged back in to our Admin account. Great Value.
Response from eFax CorporateJan 20, 2026
Thank you so much for the 5-star review! We are glad to hear that Moe was able to provide helpful and efficient support with your Admin account over the weekend. We appreciate your feedback and are happy we could help.
Lori S.
Mohd was Great with communication, patience and supporting the customer!
Response from eFax CorporateDec 24, 2025
Thanks Lori. We love hearing this! Thank you for highlighting our agent's patience and communication. Providing great customer support is our top priority!
Jeannine
Mohd- was very helpful and solved my issue
Response from eFax CorporateSep 25, 2025
Jeannine, we are very thankful for your kind words following the assistance from Mohd. It will be an extra motivation for sure. We wish you a lovely day.
Bonnie T.
Elizabeth V was extremely helpful in helping to guide me through the Admin account and User setup. Quick to respond with detailed information. Thanks so much for the help!
Response from eFax CorporateSep 24, 2025
Thank you for this wonderful review Bonnie! We're delighted to hear that Elizabeth was so helpful in guiding you through the account setup. We truly appreciate you highlighting her quick, detailed responses. We'll be sure to pass on your thanks!
Carlos J.
I would like to thank you for the excellent support I recently received. Your team helped me resolve an issue with over 300+ pages that were charged but not successfully sent, and you promptly applied the appropriate credit. I truly appreciate the efficiency, professionalism, and customer care demonstrated throughout the process. This kind of service builds confidence and satisfaction in continuing to use eFax. Thank you again for your outstanding assistance.
Response from eFax CorporateSep 12, 2025
Thanks for the great feedback, Carlos! We are so glad our team could efficiently resolve your issue and provide a prompt credit. We appreciate you recognizing our commitment to customer care, as that kind of service is what we strive for to build your confidence and satisfaction.
Hannah
I needed help with logging into both my admin and user account settings to review my faxes. Megha helped me understand each and every step along the way so I could get back into our account. I am grateful for her expertise and patience in this matter.
Response from eFax CorporateAug 11, 2025
We appreciate you sharing your experience, Hannah! It’s fantastic to hear that Megha was able to guide you through each step of the login process with her expertise and patience. We're so glad you're back in your account and satisfied with the help you received.