eFax CorporateConsensus Cloud Solutions, Inc. (NASDAQ: CCSI) is the world’s largest digital fax provider and a trusted global source for the transformation, enhancement and secure exchange of digital information. We leverage our 25-year history of success by providing advanced solutions for regulated industries such as healthcare, finance, insurance, real estate and manufacturing, as well as state and federal government, which result in improved outcomes. Our solutions can be combined with best-in-class managed services for optimal implementations
eFax Corporate (efaxcorporate.com) has 238 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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IT & Communication · Spring Valley, California
Excellent
IT & Communication · San Francisco, California
Excellent
IT & Communication · San Francisco, California
Excellent
IT & Communication · Los Angeles, California
Excellent
238 approved reviews, newest moderated first
Richard M.
Eleonora was able to resolve my issue immediately. She is very personable, friendly and knowledgeable. Enjoyed her cheery disposition in the early morning hours. Thank you for your great customer service!
Response from eFax CorporateApr 20, 2021
Thank you Richard. It is pleasant to read such a great review based on the assistance received from our Corporate Team and we will ensure that Eleonora is aware of it. Have a wonderful day.
Lee A.
I want to take this opportunity to "greatly thank" Eleonora De Grandi for all her assistance in providing me with the email addresses to update our company name & contact name for our invoices going forward. It has taken several attempts to get this update changed/resolved, so I'm hoping the email I sent today to Billing Inquiries & Corp Orders will be taken care of.
Response from eFax CorporateApr 15, 2021
Lee, we will take this opportunity to thank you a million times to take a moment and leave this great feedaback. It is important for us to provide you the best support possible and we will remain available if needed. Have a wonderful week.
Natacha
Bonjour, J'ai beaucoup apprécié le service donné par Patrice. Il a été très patient et gentil et très professionnel.
Response from eFax CorporateApr 13, 2021
Bonjour Natacha, nous avons pris plaisir à lire votre avis positif suite à l'assistance technique de la part de Patrice. Nous nous assurerons qu'il en soit informé. En vous souhaitant une excellente continuation.
Katrina G.
When I called this morning and Eleonora answered the phone she's very patient and helpful. Her voice is so calm and she really explained it well about my concern. Thank you Eleonora. Stay safe.
Response from eFax CorporateApr 13, 2021
Katrina, your experience with our support sounds amazing and we are delighted with this nice review you left online. We will help you again with pleasure. Thank you and stay safe too.
Gabriella
Eleonora was very helpful. She was able to solve my problem. When I previously called in about the same issue, I was told my request was not possible. Thanks, Gaby
Response from eFax CorporateApr 8, 2021
This is marvelous feedback, thanks, Gabriella. We will be happy to assist you again at any time. Have an amazing day.
Julienne
Excellent service and customer support! Patrice was very helpful and resolved my issue right away!
Response from eFax CorporateApr 8, 2021
Thank you Julienne. We sincerely appreciate your time to leave such a good feedback about the support and we will make sure Patrice knows about it. We wish you a wonderful day.
Jonathan P.
Big thanks to Eleonora from the support team who took the time to listen and solve the problem quickly.
Response from eFax CorporateMar 23, 2021
Big thanks to you Jonathan for accepting to leave a positive review and share the good support received from the Corporate team and Eleonora. Have a wonderful day.
Omar
Eleonora not only resolved my issue, but she has such a personable and positive mindset that made the call easy and stress-free. We need more Eleonora's in this world! Thank you so much Eleonora, it was a pleasure talking to you!
Response from eFax CorporateMar 9, 2021
This is an amazing review, Omar. We are so grateful and will make that Eleonora knows about it. We will be certainly happy to assist you again if needed. Have a lovely day.