eFax Corporate Reviews | Read Customer Reviews of efaxcorporate.com

eFax Corporate Reviews | Read Customer Reviews of efaxcorporate.com

eFax Corporate reviews

238 approved reviews, newest moderated first

Steve
Mar 9, 2022
Lais from Customer Service - thank you for your excellence!
LAIS, from Customer Service was very helpful and a pleasure to speak with. On my call to eFax Customer Service Lais was intuitive to my needs, responsive, knowledgeable and grabbed the initiative to assist in resolving the issue! Lais, thank you!
Response from eFax CorporateMar 9, 2022
Hi Steve,your comments have been shared with our entire team. When we hear from happy customers like you, we spread the positivity around! Wish you a wonderful day
Report
Jaafer B.
Mar 9, 2022
Problem Resolution
I signed up for a plan which was suppose to charge me 30$ month, however I was being excessively over charged. I contacted efax multiple times to resolve the situation, however they told me I would have to contact my sales representative. I contacted the sales representative twice with no response. However I Finally got in touch with Lais who helped me resolve the situation. Thank you so much.
Response from eFax CorporateMar 9, 2022
Hello Jaafer, we always enjoy hearing what our customers have to say! We’re glad we could be of service and found a solution at the end. We greatly appreciate your loyalty to us and we look forward to working with you again. Have a nice day.
Report
Lynn M.
Mar 8, 2022
Patrice was absolutely fabulous in…
Patrice was absolutely fabulous in helping me today. He had such patience with me and helped me with my issue. Thanks, Patrice!
Response from eFax CorporateMar 8, 2022
Hello Lynn, Thanks for sharing your positive review of our service. Feedback like yours is valued by every team member here and it gives us the motivation to continue providing the best support possible.
Report
James
Mar 4, 2022
Top notch customer service!
Lais was incredibly helpful and resolved my issue within minutes. Top class support!
Response from eFax CorporateMar 4, 2022
James, you’ve left a smile on the faces of our whole team with your kind words. Thank you so much for sharing this with us. We’re grateful that we had the opportunity to help you.
Report
Shilpa S.
Feb 23, 2022
Great customer service
Eleonora was very helpful and I really liked this service
Response from eFax CorporateFeb 23, 2022
Feedback like yours is valuable to us. It helps us continue to improve and provide the best possible service to customers like you. Thank you, and have a great day!
Report
SIMONE B.
Feb 23, 2022
assistenza perfetta!
: Eleonora guided me through the admin portal, her assistance was excellent, she did a great job and I would like to give her 100 stars if possible. Keep up the good work, you are awesome!
Response from eFax CorporateFeb 23, 2022
Thanks so much for sharing your feedback about our service. We’re glad to hear that our team’s performance exceeded your expectations, and we’ll make sure that Eleonora receives the recognition she deserves. Thank you again, have a great day!
Report
Andrew C.
Feb 21, 2022
Thanks to Patrice
Thanks to Patrice - very quick response and very helpful, polite and patient. Great service. Everybody should be more like Patrice...........
Response from eFax CorporateFeb 21, 2022
Dear Andrew, feedback like yours is valuable to us. It helps us continue to improve and provide the best possible service to customers like you. Thank you, and have a great day!
Report
Gareth W.
Feb 18, 2022
Responsive and helpful
Natasha was brilliant - very responsive and helpful in solving my query
Response from eFax CorporateFeb 18, 2022
Gary, I’m happy to hear that Natasha provided you with excellent service. I’ll make sure that she receives your feedback. I’m sure it will make her day!
Report