eddiebygiddy.com is listed under Health Equipment.
eddiebygiddy.com (eddiebygiddy.com) has 867 customer reviews on Five Star Index, with an average rating of 2.8 out of 5.
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Gregory G.
Your product was ship in a timely fashion hoping to receive my replacement device in a timely fashion as well
Response from eddiebygiddy.comFeb 27, 2021
Hey Gregory. Thank you so much for sharing your experience. We loved hearing your feedback. Thanks for your support, and for letting us be a part of your journey to better sex, health, and wellness.
Tony M.
Has not made a difference
Response from eddiebygiddy.comFeb 26, 2021
Hi Tony, we're sorry to hear your Eddie hasn’t been a perfect experience. If it’s too loose or too tight, it won’t provide the full effect. The good news: we have a Size Insurance guarantee! So, you can resize your Eddie for free. Our team has reached out to you via email to assist you better. We’ll get you fixed up with an Eddie that fits just right! We’ll talk soon.
Valued C.
to small, didn't measure right i guess
Response from eddiebygiddy.comFeb 26, 2021
We're sorry your first Eddie was not the right fit. Fortunately, with the Size Insurance Guarantee, you can easily get a different size at no cost. Our team has reached out to you via email with more information, and how to proceed. We look forward to making this right!
HENRY W.
It works very well but do to increase in size it causes to much discomfort for my wife
Response from eddiebygiddy.comFeb 26, 2021
Eddie was created by urologists and engineers, and is constructed from medical-grade materials in FDA-quality facilities. Eddie has been proven effective if sized and used correctly, and will last an extended period of time if you follow the usage, cleaning, and storage instructions. We sent you an email to better assist you. We look forward to improving your experience. Thanks!
Gordon S.
No help at all.
Response from eddiebygiddy.comFeb 26, 2021
Hi Gordon, thanks for your honest feedback. We’re sorry to hear you weren’t satisfied with the results. We’re happy to help you understand your options. First, we would recommend trying a different size. If Eddie isn’t sized correctly, it won’t provide the full benefits. Eddie isn’t one-size-fits-all; if it was, it wouldn’t work. It’s normal for some customers to try multiple sizes to confirm their perfect fit. If you prefer, you can take advantage of the money-back guarantee. Also, if you haven’t yet, we highly recommend checking out the ED Guide video series, which tackles the mental and emotional aspects of ED and has tips and information for properly using and getting the most out of Eddie. Please check your email - our team has reached out to better assist you. We look forward to improving your experience.
Pete
After I received my order and found out an issue I immediately reached to the Online assistance, my issue was resolved very quickly. Excellent help and service!! Thank you!
Response from eddiebygiddy.comFeb 27, 2021
Hey Pete. Thank you so much for sharing your experience. We loved hearing your feedback. Thanks for your support, and for letting us be a part of your journey to better sex, health, and wellness.
Pedro
It works, has made a big difference during the activity, busted confidence.
Response from eddiebygiddy.comFeb 27, 2021
Hey Pedro, thanks for your feedback! Eddie was designed to be soft to the touch, and feel more comfortable than other wearable ED treatments. That’s why we use medical-grade thermoplastics and our patented oval-shaped design. We sincerely appreciate you being a Giddy customer. Please let us know if we can help further.
Andy K.
Not only is this a great product, but their Customer Service Team is OUTSTANDING! I wish more companies were as easy to work with as Giddy.
Response from eddiebygiddy.comFeb 25, 2021
Hi Andy. We're so happy to hear you’re enjoying Eddie! We sincerely appreciate you being a Giddy customer. Please let us know what else we can do to help you on your journey to better sexual health, wellness, and happiness.
