eddiebygiddy.com is listed under Health Equipment.
eddiebygiddy.com (eddiebygiddy.com) has 867 customer reviews on Five Star Index, with an average rating of 2.8 out of 5.
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Alan
I find it difficult and very time consuming to put the orange band on. I find the ears to short and difficult to hook.
Response from eddiebygiddy.comDec 16, 2020
Hi Alan, thank you for your honest feedback! Our team has emailed you some tips about how to use/wear Eddie that can help you get more confident and familiar with it. Please reach out if we can help further!
JOHN ATCHISON, PLANO, T.
This rating is for customer service. I chose the wrong size Eddie, and got a great, timely, personalized response from Giddy. I received another size Eddie today, and we'll see where it goes from there. I want to send a special thanks to DANIEL B. with Giddy Customer Care. I feel like he's a personal friend who knows me, and understands my needs. John Atchison Plano, Texas
Response from eddiebygiddy.comDec 15, 2020
Wow!! Thanks so much for sharing your experience, John. We're excited for you to experience the benefits of Eddie and the ED guide video series. Please reach out to our team with any other questions you might have - we're here for you!
John F.
used it for the first time last night did not do what I had thought it would no luck very disappointed not what I wanted to do
Response from eddiebygiddy.comDec 14, 2020
Hi John, we're sorry to hear you're unhappy with Eddie. We’ve sent you an email so we can better serve you and make sure you’re fully satisfied. Thanks for your honest feedback - we look forward to improving your experience!
Harold W.
Guess itis just me, does not work at all
Response from eddiebygiddy.comDec 14, 2020
Hi Harold, thanks for your honest feedback. We’re sorry to hear you weren’t satisfied with the results. We’re happy to help you understand your options. First, we would recommend trying a different size. If Eddie isn’t sized correctly, it won’t provide the full benefits. Eddie isn’t one-size-fits-all; if it was, it wouldn’t work. It’s normal for some customers to try multiple sizes to confirm their perfect fit. If you prefer, you can take advantage of the money-back guarantee. Also, if you haven’t yet, we highly recommend checking out the ED Guide video series, which tackles the mental and emotional aspects of ED and has tips and information for properly using and getting the most out of Eddie. Please check your email - our team has reached out to better assist you. We look forward to improving your experience.
vernon S.
I have not been able ,even with resizing to get Giddy to help me, and I appreciate all the help and information on line and resizing you have done, but no positive results thus far.
Response from eddiebygiddy.comDec 14, 2020
Hi, Vernon. Thank you for your message; we’re sorry to hear about your experience. Most of our customers see some form of improvement after becoming familiar with using their Eddie, and after checking out some of the videos in the ED Guide video series. We produced the ED Guide to treat the mental and emotional challenges of ED. It’s provided with every device because achieving a satisfactory result (sometimes) requires more than wearing a device. The ED Guide also includes tips and tricks for properly using Eddie, and how to maximize your experience. We sent you an email to better assist you with this matter. We look forward to improving your experience and showing you what thousands of other men and their partners are enjoying about Eddie. Talk soon!
Joe M.
I think I need a B sizes versus the C size, it seems to work ok.
Response from eddiebygiddy.comDec 14, 2020
Hi Joe, we're sorry your first Eddie was not the right fit. Fortunately, with the Size Insurance Guarantee, you can easily get a different size at no cost. Our team has reached out to you via email with more information, and how to proceed. We look forward to making this right!
Harry and T.
Sorry, but Eddie doesn’t work fir me. I just may be in that group where products like thus doesn’t work.
Response from eddiebygiddy.comDec 14, 2020
Hi there, thanks for your honest feedback. We’re sorry to hear you weren’t satisfied with the results. We’re happy to help you understand your options. First, we would recommend trying a different size. If Eddie isn’t sized correctly, it won’t provide the full benefits. Eddie isn’t one-size-fits-all; if it was, it wouldn’t work. It’s normal for some customers to try multiple sizes to confirm their perfect fit. If you prefer, you can take advantage of the money-back guarantee. Also, if you haven’t yet, we highly recommend checking out the ED Guide video series, which tackles the mental and emotional aspects of ED and has tips and information for properly using and getting the most out of Eddie. Please check your email - our team has reached out to better assist you. We look forward to improving your experience!
Samuel
I followed your advice for sizing but I think I might need a smaller size. I am not able to hold an erection with my Giddy. I was hoping to be more Giddy with the results. Tried to call but got sent to email.
Response from eddiebygiddy.comDec 11, 2020
Hi Samuel, we sent you an email regarding your order. If your Eddie is too large or loose-fitting, it won’t work to its full potential. However, we have a Size Insurance Guarantee, which means you can resize your device for free. We highly recommend utilizing this guarantee to get a different size Eddie first, so you can experience the full effect. We look forward to hearing from you and improving your experience!
