eddiebygiddy.comReviews of eddiebygiddy.com

Response from eddiebygiddy.comFeb 9, 2021

Hi Donald, we're sorry to hear your Eddie hasn’t been a perfect experience. If it’s too loose or too tight, it won’t provide the full effect. The good news: we have a Size Insurance guarantee! So, you can resize your Eddie for free. Our team has reached out to you via email to assist you better. We’ll get you fixed up with an Eddie that fits just right. Talk soon!

Response from eddiebygiddy.comFeb 9, 2021

Hi there, thank you for your feedback! We go to great lengths for added quality assurance - costly research and development, legal expenses associated with FDA Class II registration, medical-grade US manufacturing facilities, production of the ED guide video series, premium packaging, expedited shipping, marketing, and advertising, and others. As such, Eddie is available at one of the most affordable price points on the market for ED treatments. We sincerely appreciate you being a Giddy customer. Please let us know what else we can do to help!

Response from eddiebygiddy.comFeb 9, 2021

Hi, David! We're so happy to hear you’re enjoying Eddie. We sincerely appreciate you being a Giddy customer. Please let us know what else we can do to help you on your journey to better sexual health, wellness, and happiness.

Response from eddiebygiddy.comFeb 9, 2021

Hi Ken, we're sorry your Eddie doesn’t seem like the right fit! It looks like our team reached out to you on 1/16/21 and 2/8/21, but we have not heard back. If it feels too large, it won’t work. Our team just emailed you again with more information about how the device should feel, by design, and how we can help improve your experience by getting you the right size. We typically provide online support only, but I can also have a member of our team give you a call if you prefer. Please check your email, and shoot us a message. Talk soon!

Response from eddiebygiddy.comFeb 9, 2021

Hi Joel, thank you so much for your support! We're thrilled to hear you're enjoying Eddie. Let us know if you need anything!

Response from eddiebygiddy.comFeb 18, 2021

Hello Lou. Thank you for your message; we’re sorry to hear about your experience. Most of our customers see some form of improvement after becoming familiar with using their Eddie, and after checking out some of the videos in the ED Guide video series. We produced the ED Guide to treat the mental and emotional challenges of ED. It’s provided with every device because achieving a satisfactory result (sometimes) requires more than wearing a device. The ED Guide also includes tips and tricks for properly using Eddie, and how to maximize your experience.

Response from eddiebygiddy.comFeb 9, 2021

Hi David, we're sorry to hear you're not fully satisfied with your Eddie. If your device isn’t the right size, it won’t function as intended. Most of the time, this is the source of the issue you're experiencing. We sent you an email to better assist you. We look forward to improving your experience and helping you achieve the best results!

Response from eddiebygiddy.comFeb 9, 2021

Hi Alvin, we're sorry your Eddie doesn’t seem like the right fit! It looks like our team reached out to you on 1/14/21 and 1/18/21, but we have not heard back. If it feels too large, it won’t work. Our team just emailed you with more information about how the device should feel, by design, and how we can help improve your experience by getting you the right size. We typically provide online support only, but I can also have a member of our team give you a call if you prefer. Please check your email, and shoot us a message. Talk soon!