This is simply the most effective device one could imagine! I have recommended it to my physician for others with ED
Response from eddiebygiddy.comFeb 18, 2021
Hey Kevin, thank you so much for the support. We're excited for you to experience the benefits of Eddie and the ED guide video series. Please reach out to our team with any other questions you might have - we're here for you!
LF
Lewis F.
Did not work for me
Did not work for me. Respectfully desire you cancel any reorders please thanks. Lew Fadale
I am not interested in trying a different size!
Just cancel all future orders from Giddy. I’m moving on. Thanks
Response from eddiebygiddy.comFeb 18, 2021
Hi Lewis, we sent you an email regarding your order. If your Eddie is too large or loose-fitting, it won’t work to its full potential. However, we have a Size Insurance Guarantee, which means you can resize your device for free. We highly recommend utilizing this guarantee to get a different size Eddie first, so you can experience the full effect before making a decision. Of course, we’re happy to accommodate your request if that’s still preferred. We look forward to hearing from you and improving your experience.
RB
RB
Not impressed
Not impressed. Does not work as marketed.
Response from eddiebygiddy.comFeb 11, 2021
Hi RB, we're sorry to hear your Eddie hasn’t been a perfect experience. If it’s too loose or too tight, it won’t provide the full effect. The good news: we have a Size Insurance guarantee! So, you can resize your Eddie for free. Our team has reached out to you via email to assist you better. We’ll get you fixed up with an Eddie that fits just right! We’ll talk soon.
CB
Christopher B.
Service was good
Service was good
Response from eddiebygiddy.comFeb 11, 2021
Hey Christopher, thank you so much for the support! We're excited for you to experience the benefits of Eddie and the ED guide video series. Please reach out to our team with any other questions you might have - we're here for you!
AS
Alfonso S.
Totally useless device
Totally useless device, it does constrict the urethra once the rubber band is placed, and is very uncomfortable to wear.
Response from eddiebygiddy.comFeb 11, 2021
Hi Alfonso, we're sorry to hear you're not fully satisfied with your Eddie. Eddie constricts the veins, but not the arteries or urethra. This means better blood flow, and more open, natural-feeling ejaculation. If your device isn’t the right size, it won’t function as intended. Most of the time, this is the source of the issue you're experiencing. We sent you an email to better assist you. We look forward to improving your experience and helping you achieve the best results!
RO
Ron
This is a clever and useful device
This is a clever and useful device. If you actually have a venous competentcy problem it is actually helpful. There are design issues that I think I could help the company with that would make it 5 stars. I have modified mine and it works much better
Response from eddiebygiddy.comFeb 10, 2021
Hello Ron, we're very happy to hear you’re enjoying Eddie! We're continuously working to improve our product experience. We truly appreciate your input and have submitted your comments to our team!
WA
Walter
This device works
This device works. Good product, although a little pricey. I accidentally ordered two. Will see how their service department is up to the taks!
Response from eddiebygiddy.comFeb 10, 2021
Hi Walter, we're so happy to hear you’re enjoying Eddie! We sincerely appreciate you being a Giddy customer. We sent you an email - please let us know what else we can do to help you on your journey to better sexual health, wellness, and happiness!
DO
Donald
It did not work for me
It did not work for me, and so far my request for the said refund is ignored. Good Luck
Response from eddiebygiddy.comFeb 9, 2021
Hi Donald, thank you for your message. We’re sorry to hear about your experience. It looks like our team reached out to you several times, most recently on 2/3/21, but we have not received a response.
We’re happy to help you understand your options. First, we would recommend trying a different size. If Eddie isn’t sized correctly, it won’t provide the full benefits. Eddie isn’t one-size-fits-all; if it was, it wouldn’t work. It’s normal for some customers to try multiple sizes to confirm their perfect fit. If you prefer, you can take advantage of the money-back guarantee.
Also, if you haven’t yet, we highly recommend checking out the ED Guide video series, which tackles the mental and emotional aspects of ED and has tips and information for properly using and getting the most out of Eddie.
Please check your email - our team has reached out again today to better assist you. We typically provide online support only, but I can also have a member of our team give you a call if you prefer. Please check your email, and shoot us a message. Talk soon! We look forward to improving your experience.