Ecwid by Lightspeed is a hosted cloud commerce platform used by hundreds of thousands of merchants in 175 countries, 50 languages and offers the easiest way to add an online store to any website, social site or multiple sites simultaneously. With Ecwid, you get everything you need to start selling online in minutes. Easily embedded into any web presence and leading POS systems, you can market, merchandise and sell products and services from multiple online stores with mobile management and point-of-sale integration anywhere at any time. Start selling now with Ecwid!
Ecwid by Lightspeed (ecwid.com) has 430 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
Also known as
ecwid.com
Website
ecwid.com
Category
IT & Communication
Location
New York, New York
Listed on Five Star Index
2026
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The company replied to 13% of reviews.
Latest
Most recent review: October 2026.
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I'm loving Ecwid - been using the Business package as my ecommerce platform for 4 years now and I couldn't be happier. Such good value for money and I can do all the store setup and maintenance myself. No need for an expensive consultant.
JO
Joel
Awesome ecommerce for a simple site
Everything works perfectly, even had some very useful features that other well-known platforms do not offer. Has a very simple & intuitive dashboard. The site also did not crash when a huge surge of volume came through. Also very easy to setup, and friendly for beginners.
KT
Kathleen T.
Absolutely amazing customer service I'm…
Absolutely amazing customer service I'm having a time of my life with my store I sow would recommend yous to anyone starting up there businesses 😀
SS
Shandy S.
So simple and affordable
So simple and affordable!
I do wish I was able to re arrange the way I want items to be displayed, but otherwise LOVE IT!
AL
Alexander
An Exceptional Exemplar of Excellent Customer Support
I have been running my online store using Ecwid for just over two years now and I am still in awe of the exceptional, top-notch quality of their services, especially their customer support.
Every time I've contacted Ecwid's support team, I've been greeted with kindness, patience, and professionalism. Their assistance tends to exceed mere problem-solving. Instead, it feels like they endeavour to uplift the overall experience of their clients - a performance that truly reinforces their commitment to customer satisfaction.
From setup questions to technical glitches, Ecwid's support team was always there to guide me through it. They've not only provided immediate resolutions but have also equipped me with useful preventive tips for similar issues in the future. What's commendable is that with each interaction, their support seemed to outshine the already high standard they set during the previous encounter.
However, Ecwid is not just about superlative support. The platform itself is easy to navigate, enabling efficient management of my e-commerce store. They've essentially reduced the technical jargon into easy-to-understand language, clearing the path for my business to thrive online.
In a nutshell, my experience with Ecwid by Lightspeed has been nothing short of exceptional. They have a stellar product complemented by sterling customer service. I wholeheartedly recommend Ecwid to anyone looking to make their mark in the e-commerce world.
Every great company is built on customer service, and in my book, Ecwid deserves the highest accolades for their relentless dedication to their customers.
ME
Melissa
I love using Ecwid!
I love using Ecwid! Only challenge is how to make bulk sale for more than one item, but great tools, easy shipping integrations (I’m in Canada), and fair costs. Great app, easy to use. Makes everything easier! 🙌
NI
Nigel
I wholeheartedly recommend ECWID
I wholeheartedly recommend ECWID. I've been using ECWID for several years now for students to pay for their acting classes. It's very easy and straightforward to manage.
The android app is handy too to see sales and check instantly if a student has paid their fees.
RP
Robert P.
The BEST company to host your site
The BEST company to host your site! I cant say enough good things about Ecwid. Better than any company out there, by far. Try it out and you will be extremely happy!