Capt O.
Responsive and helpful customer service
I am only using the FREE plan, but it does the job for my requirements. I like the fact that I can keep the store separate from my website and not have to worry about maintaining it or updating plugins or whether it will break when I perform updates. So far I have found the support to be helpful and responsive, which is rare for me to say that about any company, even more so when using a FREE product/service. I also recently submitted a suggestion/feature request RE the out of the custom fields on the order details. It was a mess as it put everything on one line, so I suggested they fix the email template and sort out the formatting and put all the custom fields on their own line. I was rather surprised to find they completely agreed with my assesment and 1 week later the changes had been implemented.