ECRMECRM brings efficiencies and effectiveness to the buying and selling process by propelling connections between buyers and suppliers through key programs that utilize virtual and face-to-face platforms. With 30 years of experience, ECRM’s Category Sessions promote relationships, forward thinking insights along with process efficiencies. ECRM works with companies around the world in a variety of different categories including food & beverage, general merchandise, health & beauty care, pharmacy & medical markets and foodservice.
ECRM (ecrm.marketgate.com) has 184 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Sales & Marketing · Cincinnati, Ohio
Excellent
Sales & Marketing · Cincinnati, Ohio
Excellent
Sales & Marketing · Cleveland Heights, Ohio
Excellent
Sales & Marketing · Amherst, Ohio
Excellent
Showing 160 reviews with 5 stars · Clear filters
Matthew G.
I was approached to join the ECRM and wasn't so sure but Caroline Bernitt convinced me and I am a happy supplier client. She has been a great representative for the ECRM brand as well as Ashley Gancar
Response from ECRMJul 22, 2025
We're happy to hear that you had a positive experience! We appreciate your feedback and are so glad you're a happy client. Thank you for sharing.
Ryan S.
Great event and staff
Response from ECRMJul 22, 2025
We are glad you enjoyed the Session and that our staff were helpful; we appreciate your positive feedback.
Shonali P.
It was a great experience, well planned and the team that helped out to make sure everything ran smoothly was great too. Especially Max and Ethan.
Response from ECRMJul 22, 2025
We're happy to hear that you had a great and well-planned experience. We appreciate your positive feedback and are glad the team made it smooth for you.
Angela Z.
I have enjoyed working with ECRM's team; they handled each part of the tradeshow with outstanding professionalism. Whenever I had special requests, they responded quickly. The sessions I attended had great attendance, and the food and drinks were well-arranged. Highly recommend small brands to consider.
Response from ECRMJul 22, 2025
We're happy to hear that you enjoyed working with our team! We appreciate your kind words regarding our professionalism, responsiveness, and the overall experience. Thank you for recommending us!
Dallas B.
ECRM stands out as the most exceptional program I’ve had the privilege of using for work. The communication process is incredibly streamlined and user-friendly. Everyone in the company is incredibly supportive and willing to assist. Ashley, our primary point of contact, is truly exceptional. She is always ready to help, provide guidance, or simply engage in a friendly conversation to help us unwind. I highly recommend your business partnering with ECRM.
Response from ECRMJul 21, 2025
We're happy to hear that our program has been exceptional for you. It's great to know that you find the communication process streamlined and user-friendly, and that our team is supportive. We appreciate your recommendation!
Jeff F.
Excellent organization and support, pre and during show.
Response from ECRMJul 18, 2025
We're glad you found our organization and support excellent! Thank you for your positive feedback; we appreciate it.
Petrie H.
All the ECRM on the floor was most accommodating and shout out to Raydeen. All buyers were very respect of the time which was great.
Response from ECRMJul 18, 2025
We're happy to hear that our team was helpful and accommodating!
Marcus D.
The support team was super amazing, friendly, professional, warm, and accommodating. Meghan and Stephanie were always there to help and assist in whatever way possible. Raydeen was on the floor, ready to assist with anything you might need. You can feel their genuine caring and passion for the company's success
Response from ECRMJul 17, 2025
We're happy to hear that our team provided you with such amazing support! It's wonderful to know that their friendliness and dedication made a positive impact on your experience. We appreciate your feedback.