Yaell R.
Great service and attention
Great service and attention. The black "booths" are a great idea.
Response from ECRMJul 23, 2025
We're glad you enjoyed your experience with us! Thank you for your positive feedback.

ECRM brings efficiencies and effectiveness to the buying and selling process by propelling connections between buyers and suppliers through key programs that utilize virtual and face-to-face platforms. With 30 years of experience, ECRM’s Category Sessions promote relationships, forward thinking insights along with process efficiencies. ECRM works with companies around the world in a variety of different categories including food & beverage, general merchandise, health & beauty care, pharmacy & medical markets and foodservice.
ECRM (ecrm.marketgate.com) has 184 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Sales & Marketing · Cincinnati, Ohio
Excellent

Sales & Marketing · Cincinnati, Ohio
Excellent

Sales & Marketing · Cleveland Heights, Ohio
Excellent

Sales & Marketing · Amherst, Ohio
Excellent
Showing 160 reviews with 5 stars · Clear filters
Yaell R.
Great service and attention. The black "booths" are a great idea.
Response from ECRMJul 23, 2025
We're glad you enjoyed your experience with us! Thank you for your positive feedback.
Roaldo S.
Our experience with ECRM has been nothing short of exceptional. From start to finish, the process was smooth, well-organized, and incredibly effective in helping us connect with the right partners. A special thank you to Raydeen, Jessica, and Faith—each of them brought a level of professionalism, warmth, and attention to detail that made all the difference. Raydeen ensured everything ran like clockwork, Jessica was incredibly responsive and helpful with any questions we had, and Faith provided outstanding support throughout the meetings. Their dedication and follow-through truly elevated our experience. ECRM offers a highly efficient platform for relationship-building and growth, and the quality of service delivered by their team is top-tier. We’re looking forward to participating again!
Response from ECRMJul 23, 2025
We're happy to hear that your experience was exceptional! It's wonderful to know the process was smooth and effective in helping you connect with partners. We appreciate your kind words regarding our team's professionalism and dedication; we look forward to seeing you participate again!
Yoram B.
I had a fantastic experience working with the ECRM team. They were professional, responsive, committed, and a true pleasure to work with. The entire process was clear and seamless from start to finish. During the session, the team kept a close eye on every table and ensured that all meetings ran smoothly and on time. Their attention to detail and dedication made a real difference. A special thank you to Melissa, Ashley, and Max. You were truly amazing.
Response from ECRMJul 23, 2025
We're happy to hear that you had a fantastic experience with our team. We appreciate your positive feedback regarding our team's professionalism and commitment. We're glad the process was clear and seamless for you. Thank you for acknowledging the team's dedication to ensuring the meetings ran smoothly.
Blake K.
Very responsive and very helpful with adjusting meetings.
Response from ECRMJul 23, 2025
We're happy to hear that our team was responsive and helpful with your meeting adjustments. Thank you for your positive feedback!
Erin M.
Ecrm show connected us with key retailer buyers while making the whole process easy and streamlined!
Response from ECRMJul 23, 2025
We're happy to hear that the process was easy and streamlined for you and that you connected with key retailer buyers!
Daisy H.
Really great experience. Super well organized event, with great hosts. Particularly, Raydeen Martin was so lovely and welcoming to us, and also Jamie was really helpful getting us supplies that we needed. Overall, really well run event, and the ECRM staff like Raydeen and Jamie really put it over the top
Response from ECRMJul 23, 2025
We're happy to hear that you had a great experience. It's wonderful to know that the Session was well-organized and that our staff were so helpful and welcoming. Thank you for your positive feedback!
Esther H.
Meeting selection was good and meeting follow up wis great. will accommodate appointments if missed or running late. consistent communication on going
Response from ECRMJul 23, 2025
We're happy to hear that the meeting selection and follow-up were great! We appreciate your positive feedback regarding our consistent communication and accommodation of appointments.
Troy P.
Another great session at an ECRM event. Each session I've attended over the past 2 years has gotten progressively better. The measurement of success for me is gaining face time with a new Buyer. Even if that exchange is only for 10 minutes, its the first step in the journey to building a long lasting relationship and ultimately gaining availability at Retail for Bones Coffee products.
Response from ECRMJul 22, 2025
We're happy to hear that your ECRM experiences have been productive! It's great to know that you find value in connecting with new buyers and building relationships to expand Bones Coffee products. Thanks for your positive feedback.