EcosusiReviews of ecosusi.com

Does not disclose that they operate out of China. Unclear if their working conditions are humane and materials are sustainable. I received the ad on my phone in California and China is far as heck. Huge footprint for a purse. I would consider the instagram ad spam. 🧧🥡 Trust the pilot. No date necessary

Trop cher pour une faible qualité J'ai flashé sur 2 sacs que je trouvais très jolis et les ai pris. Les deux ont montré des signes d'usure anormale (teinture qui se détaché, qui semble brûler au contact de la lanière). Je conseille donc cette marque à toute personne qui souhaite utiliser un sac durant quelques mois seulement. Je souligne également que je n'utilisais pas le sac tous les jours et que même en y faisant attention, la qualité s'est vite degradée. Le service après vente m'a signifié que était trop tard la date de validité de la garantie était passée, alors que je n'avais reçu le colis que 1 an auparavant. Bref, déçue

Absolutely unprofessional and unethical staff. I requested to raise a return since I did not like the quality of product and I get an email stating we will refund $10 and you can keep the product. I refused for this since the product was $50 and I absolutely hated the quality. I have been writing to them ever since, I have not heard back from them. They have completely vanished. Pathetic and absolutely disgusting behaviour. Please don’t buy their products , don’t waste your money.

I am only giving 1 star as I cannot give zero stars. This company is a scam - I have been asking for almost a month for the address to return a product I purchased as I am not happy with it and they just ignore my emails - on one occasion offering me $20 and I keep (and pay) for the product that I don't want. Their website states a return and refund policy - this is a lie. They also state Australian customers can return to their Sydney warehouse - also a lie. Do not buy from this company. Their product is also not worth the money spent, hence the reason I wanted to return it. Scam company.

Light weight and easy to carry

Horrible quality. Had the bag under a year and strap has broken. I paid alot of money for it. Lesson learnt. Think twice before buying.

It only gets a 1 star cause that is the lowest I can give. If you are looking for bag that's eco-friendly, look somewhere else. Looking for good customer service when your stuff gets returned to China, again look somewhere else. These people scammed me of my money and they took the two bags I ordered from me. I ordered on Amazon the same bags and they arrived broken. Like seriously I ordered 4 bags and only 1 was in good condition. Customer service wouldn't refund me my order and told me they could have it sent and delivered today. That was 3 days ago. Save yourself the trouble find a cuter bag somewhere else.

Qualité plus que médiocre. Service client inexistant ou qui répond à côté. Sac qui a fait à peine 3 mois avant que ce qui sert de cuir s enleve... Leur seule proposition..20% sur un autre achat.bref rien de plus qu un pourcentage qui est proposé en temps normal. Super déçue !!