EcomobiclubReviews of ecomobiclub.com

Spent extra for fast delivery. Never got it when they said I would. Wouldn't reimburse me for shipping. Now I'm still waiting for the item. Never again

Buyers Beware - DO NOT BUY from this company. They are the worst! I have had the worse experience with your company. I have trying to return this Ecomobi mobility scooter for weeks and have emailed twice and no response to return with mailing label. Ni supervisor to speak too when I call 1-800 number. I need to tell potential customer don’t buy from this company. They do not support. I want my money back.

We bought a scooter from them, and it died while at Epcot with less than 15 miles on it. They wouldn't provide a full refund for a defective product. If I could leave a zero star, I would

I purchased my scooter August 2025, I am a busy college student who is now in my final semester of school. My scooter starts making a load knocking noise. Then we notice one wheel is not turning in the back while the other is trying to go forward. It’s stalling so bad. I’m leaving my class and attempt to go up ramp and it literally stalls and speeds down ramp throwing my to ground. It has not been 5 months since I purchased it. The quote were so high to fix it so I ask them to send a replacement. I can’t get to my classes and missing school Iam supposed to graduate in May. They send me a resolution of sending me a motor and $200. I live in California who will fix it for $200? I feel like they prey on us disabled people. There is no way you can tell me that these scooters are made to last only 5 months. I’ve overcome so much to work towards my degree for it to become undone by a 5 month old mobility scooter whose motor went out. I have limited mobile so there is no way I can walk to my classes on campus. I can’t believe the lack of compassion, lack of responsibility, and lack of empathy for selling products like this to people. It was supposed to get me across the commencement stage now I’m trapped home in bed and missing classes, still waiting on a resolution.

I strongly suggest you guys do not buy from this company. They sell an insurance plan that they cannot tell you anything about it but though also charge you for it, but they won’t tell you anything joy I’ve talked to you twice on the phone both times she refuses to get me a supervisor a manager, someone that has knowledgeable of this insurance plan and she refuses to do so anyone that’s willing to buy from this company. Beware hopefully I’ll get a call back and I can redo this review but as of right now I’ve called three times and nobody will call me back. Joy refuses to get a hold of somebody beware the insurance might not be for real and then you spend money on it