EcoEncloseReviews of ecoenclose.com

I recently ordered eco-friendly packaging from EcoEnclose and was honestly impressed with both the quality of the product and their commitment to sustainability. As a small business owner, it's important for me to use packaging that reflects my brand values and EcoEnclose truly delivers on that! Their websites is easy to negative, and I love the variety of compostable and recycled option available. Shipping was fast, and everything arrived well-packed and in perfect condition. I also reached out to their customer service with a few questions, and they responded quickly and professionally. I highly recommended EcoEnclose to my business looking to reduce its environmental impact without compromising on quality. Great company with a great mission!

I spent a lot of time creating packages to be produced by this company. I was so excited to see my samples, which I paid for only to have them finally arrive as a bunch of blank, cheap cardboard boxes. I feel robbed of my time and money.

Sad to see the negative reviews here- my experience with EcoEnclose has been nothing short of wonderful. When confronted with the sad realization that I was sending out many hundreds of un-recyclable packages a year, I sought out a more eco-friendly solution. The recyclable padded mailers from EcoEnclose has served me and my customers extremely well. I have picked up my orders in person, but usually have them shipped as it is close to a 2hour round-trip drive for me to go pick them up. My pick-up and delivery experiences have all been perfect. About to place a re-order right now.

Unfortunately, I'm very disappointed with my recent purchase. Up until then, I was very satisfied with EcoEnclose. This time, I tried to reorder the same boxes I've been ordering for my business for years, but their website changed and I was confused by the new ordering process. Coupled with that, I tried to hit the "reorder" button, which would have simplified things, but for whatever reason it wasn't working to import my previous orders. Long story short, I ordered the wrong material which was 23B strength instead of what I was ordering in the past - I'm not exactly sure what the previous strength was as this is a new feature when ordering. I received the new boxes and discovered the quality is no where near the quality of the previous boxes. These look horribly cheap and don't even line up properly when closing them. I spoke with someone at customer service who let me know it was my error and she could do nothing to assist me. Since I'm unable to return them and they are far below the standards I keep for my business I will be discarding them in the recycling bin. I take ownership that it was my fault for being confused with the new layout, but the inferior quality of these boxes is on EcoEnclose.

Amazing customer service! Satori is so efficient, patient and professional. I would recommend ecoenclose to anyone in a heart beat. I ordered the padded mailers and their sampler packaging. The quality is excellent and I love that it’s ecofriendly.

I am a regular customer, but received some damaged items on my latest order. Customer service told me that if I didn't want to receive damaged items again, I need to request that they inspect my package every time I order. They did not provide a solution to the damaged items I received. I did not demand a refund, but I am very disappointed in their quality control and the "solution" they offered me.

EcoEnclose is awesome at innovating recycled packaging options so my business can stay up to date with the latest trends in helping the planet. Check out their zero waste sticker liners, zero carbon shipping partners and algae ink. I personally love the greenwrap. 🙌🏼

I was looking for an eco-friendly packaging company that I could build a long-term relationship with for my startup company. I believe I have found that company. Recently, I had the opportunity to connect with Jeremy Peterson, from customer support concerning various questions I had with may sample order. Jeremy was informative, courteous, and response to my questions, which helped me make decisions quickly. If Jeremy’s, great customer service support is any indication of the type of employees that Ecoenclose hires, I will surely be in good hands and well underway too building a long relationship with a great company. Jeremy, thank you very much for helping me make my choice in selecting an eco-friendly packaging company so easy. Kind Regards, John Ferreira