EcoEncloseReviews of ecoenclose.com

Fantastic to work with Morgan. What a great support, thank you so much!

I was able to get exactly what I needed at a fair price. Shipping was quick and the product is exactly as promised.

This is my first time ever leaving a review for a company, but I felt it was necessary to share my experience with EcoEnclose. Unfortunately, my experience has been extremely disappointing. The last order packaging I ordered simply does not stick properly, which defeats the entire purpose when you're trying to ship products to customers. On top of that, every single order I placed arrived late. In one case, they even completely forgot to process my order. As a business owner, reliable packaging and shipping timelines are critical, and this company failed on both fronts. Very frustrating experience. I would strongly recommend looking elsewhere if you need dependable packaging for your business.

Every time I have dealt with this company I have received prompt, friendly, over the top customer service all while delivering excellent responsible products. Thank you EcoEnclose

I'm so grateful for the professional and timely manner everything was handled. Becca was so patient and kind. Please take the time to recognize her (and the art team) for their special attention to detail regarding my order. I keep coming back because I love the eco friendly packaging, but also because of the customer service. Thank you thank you thank you!!

EcoEnclose makes wonderful packaging items that work well and are environmentally sound. We are thrilled to have chosen them as the packaging solution for our business. EcoEnclose goes above and beyond to ensure customers are happy, and that they receive good service. When a UPS error ended up in our package disappearing from the system. Their team went above and beyond to make sure to get us the shipping supplies we needed. A+++ we are excited to continue using EcoEnclose for our shipping packaging needs.

I've always had a great experience with EcoEnclose. More recently, I accidentally ordered an incorrect product, and needed to figure out how to return it. EcoEnclose made it VERY easy to figure out how to handle the return of the order. They sent a very detailed email, and it felt very human, which I appreciated. Great work EcoEnclose.

Really wanted to stick with this company given their mission and some of their products are good- e.g. paper "bubble" wrap alternative and paper tape. However, my problem with the company came when I attempted to move my packaging supplies to them from Uline in order to 'green' my shipping materials. I ordered a very simple box in the same dimensions that I have always ordered with Uline. The EcoEnclose boxes are so flimsy that they tear at all four corners of the top piece when folding shut which makes every order look bad and the integrity of the packaging is shot. When I contacted customer service with my issue they suggested that my cardboard boxes had expired. Besides the ridiculous notion that cardboard can 'expire,' I responded that the boxes are stored indoors in a climate controlled space and they were within one year of purchase. Their response was: may we help you place another order for boxes that better meet your needs? No offer of even a partial refund.