ebooktripReviews of ebooktrip.com

Very user friendly website, I was able book my ticket within 5 minutes. Customer Service was great, They issued my airline ticket within 15 minutes. I had good experience

Great customer service, really helpful in all aspects.

Tom went out of his way to correct a reservation and included a supervisor to help provide a lower price.

Although the airline raised my price $30, that was beyond the control of eBookTrip. The rep from eBookTrip was very personable and helpful with regard to making certain I understood the issue and also assisted with making a few adjustments with the hyphenated last name to ensure everything matched as closely as possible with the passport.

Good company

Easy! Loved how fluid the process was.

repeadtedly tried to meet closer customer needs

I think the gentleman’s name was Javier. I can’t remember his name but he was extremely helpful. He was understanding, empathetic and understood the importance of why I needed a different flight ticket than the one I had initially booked. He explained the process clearly and didn’t mind repeating himself for needed clarification. I was able to get ahold of someone quickly every time I called and after talking with the gentleman, I was able to get a better flight time and the price was very reasonable.