customer
A review for wig w/bangs
I ordered hair from Eayon again because I was impressed with the quality of their bulk hair previously. Unfortunately, the wig I received was not what I expected. It didn’t offer the security I was hoping for, especially for people like me who don’t use glue. I thought the bangs would make it a simple, easy-to-wear style, but I haven’t been able to wear it out at all after spending $220. The wig lacks combs on the sides, with the only combs being placed in the middle, which makes no sense. Since I had already cut the lace, I didn’t bother returning it, but overall, it feels like a total waste of money. While the hair quality is good, the wig itself is poorly made.
Response from Eayon HairMar 11, 2025
Dear customer, Thank you for sharing your feedback with us. We truly appreciate your loyalty and are glad to hear that you’ve been impressed with the quality of our bulk hair in the past. We apologize for the inconvenience caused by the placement of the combs and the overall design of the wig. Your feedback about the lack of side combs and the challenges with wearing it without glue is incredibly valuable, and we’ll share this with our production team to ensure improvements are made in the future. We want our wigs to be both high-quality and practical for all our customers, and it’s clear we fell short in this instance. While we understand that you’ve already cut the lace and are unable to return the wig, we’d still like to make this right for you. Please reach out to our customer service team at [insert email/contact info], and we’ll be happy to offer a solution, whether it’s a discount on a future purchase or another form of compensation. Thank you for giving us the opportunity to address your concerns. Your satisfaction is our priority, and we hope to restore your confidence in EayonHair. Best regards, The EayonHair Team