Eayon Hair Reviews | Read Customer Reviews of eayonhair.com

Eayon Hair Reviews | Read Customer Reviews of eayonhair.com

Eayon Hair reviews

Showing 83 reviews with 2 stars · Clear filters

Gloria J.
May 20, 2025
The hair (micro-links) sheds a lot
The hair sheds a-lot and the micro- links were plastic attachments not silicone. My stylist had to cut off the plastic links and manually add her own. I will not purchase again.
Response from Eayon HairMay 23, 2025
Dear Gloria, thank you for sharing your honest feedback. We're truly sorry to hear about the shedding and the issue with the plastic micro-links instead of silicone. We understand how frustrating it is to have your stylist fix these problems, and this is not the experience we aim to provide. Your comments will be forwarded to our product team for review as we continually work to improve our quality. Thank you again for letting us know—we value your input even if we didn't meet your expectations this time.
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Tammie S.
Apr 14, 2025
I purchased 18 inch looped boho crochet…
I purchased 18 inch looped boho crochet braids. Delivery did not take long hair received in a few days after ordering. My only concern is this hair is really expensive and is advertised as human hair. After doing the human hair test this hair has some synthetic blend mixed in not all human. Hair is overpriced!! Update: Eayon Hair thank you for your response. I don’t recall reading that in the description, but thank you for addressing human hair is added into the synthetic braid.
Response from Eayon HairApr 15, 2025
Dear Tammie, thank you for your feedback. We sincerely apologize for any disappointment with your shopping experience. Regarding the hair quality concern you've raised, our products have always been known for using premium quality human hair. I understand your concerns about the product quality. For crochet boho box braids, the middle is made of special synthetic hair, while the rest of the curls are 100% human hair. The material of this product is also written on our website. We apologize again for any inconvenience caused. We look forward to your response and will follow up immediately upon receiving your information.
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APRIL L.
Apr 8, 2025
Items always take a long time to…
Items always take a long time to deliver. Hair quality is perfect
Response from Eayon HairApr 9, 2025
Dear love, thank you for your feedback. We're delighted to hear that you're satisfied with our hair quality. Regarding the delivery times, we understand your concern and would like to address it: we are continuously working to optimize our shipping processes to reduce delivery times, you can track your order status through our website using your order number, for specific delivery inquiries, please contact our customer service team at [email protected]. We appreciate your patience and will strive to improve our delivery speed while maintaining our high product quality standards.
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N/A
Apr 7, 2025
Shipment took over a week to process
Shipment took over a week to process, and almost 2 for it to ship.
Response from Eayon HairApr 8, 2025
Dear valued customer, I understand your frustration with the shipping delays. I can see that we're currently working on improving our shipping efficiency We're specifically focusing on reducing processing times and improving communication about shipping status.As compensation for the delay, Please also feel free to contact our customer service team directly for an update on your specific order status.
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CM
Apr 6, 2025
Hair is soft but sheds and is much…
Hair is soft but sheds and is much darker in person than the images online. Didn’t work work me
Response from Eayon HairApr 7, 2025
Dear love, we sincerely apologize for your disappointing experience with our hair product. We take your feedback very seriously regarding the shedding issues and color discrepancy between the online images and the actual product. We would like to address these concerns and make things right. Please contact our customer service team with your order details so we can assist you with a resolution. We can either provide guidance on minimizing shedding, offer a replacement, or process a return if you prefer. We will also review our product photos to ensure they accurately represent the true color of our hair products. Your feedback helps us improve our service. Thank you for bringing this to our attention.
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Diesha H.
Mar 26, 2025
The hair is very frizzy
The hair is very frizzy. The hair is expensive. I was definitely expecting better quality. This hair will not even last three weeks. The African shop even said once I take it out it will not be reusable. It definitely feels more like a blend. I purchase human hair all the time. This by far for the amount of money was the worst quality. Maybe I received a bad batch.
Response from Eayon HairMar 27, 2025
Dear Diesha, we sincerely apologize for your disappointing experience with our hair product. Your feedback about the frizzy texture, durability concerns, and quality issues is very concerning to us, as this does not reflect our usual standards. We would like to make this right. Please contact our customer service team with your order details so we can investigate this issue thoroughly and provide an appropriate solution. We value your experience as a knowledgeable customer who regularly purchases human hair, and we take your feedback very seriously. We are committed to resolving this situation to your satisfaction.
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Tabatha T.
Mar 15, 2025
Delivery was fast and hair looks good…
Delivery was fast and hair looks good in the beginning. But a week after installation it gets so frizzy and tangled. I tried water, leave in conditioner and nothing works. I paid to much money for it to already look this bad...any suggestions. Please help. Updated to Eayon, I did try using anti frizzy oil, slept with a silk bonnet and still didn't help. I got this hair for vacation. My final straw was wearing in a ponytail to the pool and the hair was so matted I was embarrassed. Last night I finally cut all the human loose hair off. I didn't want to cut them all out and waste my money. It worked for now. I will never purchase this hair again.
Response from Eayon HairMar 17, 2025
Hello Tabatha, I understand your frustration and I'd like to help. Here are some maintenance tips to help manage frizzy and tangled hair: Use a silk or satin scarf/pillowcase when sleeping to reduce friction and frizz, apply lightweight oils and leave-in conditioner regularly for moisturizing, If the hair is wet and wavy type, try using curl-defining products to enhance the wave pattern and reduce frizz: Lightly spray with water, apply leave-in conditioner and gel, Use a diffuser or air dry for volume. If these solutions don't help improve the condition, please contact our customer service team with your order details so we can address your concerns properly and find a suitable solution.
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Tee T.
Mar 15, 2025
Too Short
This hair was way too short to be 18 inches. I loved the feel and texture of it. I will be returning it though and stick to what I've been buying from you all.
Response from Eayon HairMar 17, 2025
Dear Tee, thank you for your honest feedback. We apologize that the hair length didn't meet your expectations. We appreciate that you still found the texture and feel of the hair satisfactory. Please contact our customer service team to assist you with the return process. We value your continued trust in our other products and look forward to serving you again with your preferred selections.
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