Eayon HairReviews of eayonhair.com

Response from Eayon HairDec 25, 2025

We sincerely apologize for the disappointing experience you had with the hair quality and length. This is not the standard we aim to deliver, and we truly regret that it affected your styling process.Our team will personally look into this and work with you to find a resolution.Thank you for bringing this to our attention, and we hope to have the opportunity to make this right for you.

Response from Eayon HairDec 24, 2025

We sincerely apologize for the error in your order. Please email your order details and a photo of the product received to us. and our team will promptly assist you with a correction or replacement. Thank you for bringing this to our attention.

Response from Eayon HairDec 24, 2025

We sincerely apologize for the deeply disappointing and frustrating experience you have had with your recent order and our subsequent communication. This is not the standard of service we strive to provide, especially to a loyal customer like yourself. We take full responsibility for the significant errors in inventory management, communication delays, and the unresolved refund issue you have described.

Response from Eayon HairDec 22, 2025

Thank you for your honest feedback and for your continued support. We sincerely apologize for the tangling and maintenance issues with the current bundles—this falls short of our usual quality, and we appreciate you bringing it to our attention. We’re glad to hear you loved our Deep Wave hair for Tree Braids from your previous order, and we want every experience with EAYON Hair to be just as positive.Could you please email us with your order number so we can look into this further and make it right for you? We’re here to help and committed to ensuring you receive the quality you expect from us. Thank you again for trusting us with your styling journey.

Response from Eayon HairDec 19, 2025

I sincerely apologize for the frustration and inconvenience you've experienced. Spending $500 on hair that was advertised as dyeable but has not taken color after two months is completely unacceptable, and I understand why you're upset.We are also reviewing our product descriptions to ensure accuracy and prevent similar issues in the future. Thank you for bringing this to our attention, and we deeply regret the disappointment this has caused.Please send us your order number via private message and we will help you resolve this issue.

Response from Eayon HairDec 19, 2025

We sincerely apologize for the frustrating experience you've had with your recent order. It is completely unacceptable that you were charged for items that were out of stock and have not received a timely response or refund. This does not reflect our service standards, and we take full responsibility.If you're willing, please reply with your order number or contact us so we can ensure your refund is completed smoothly and keep you updated personally. We truly regret the inconvenience and appreciate you bringing this to our attention.

Response from Eayon HairDec 16, 2025

We sincerely apologize for this unacceptable experience. It is completely wrong that you received 14-inch hair instead of the 18-inch you ordered, did not get the promised free gift, and received no response from support. We understand why you are upset and are initiating a dispute with your bank. This is not the service we aim to provide.To address this urgently, please send us a private message with your order number. We are very sorry for the frustration and financial loss this has caused you.

Response from Eayon HairDec 15, 2025

We sincerely apologize for the immense frustration and difficulty you've experienced with separating the hair and seeing the thin thread. e also take your feedback about the hair's separability and the thread visibility very seriously. We are sharing this directly with our product team to review the design and manufacturing process, as ease of use is a priority for us.Thank you for your honest and detailed feedback. We are truly sorry for the poor experience and appreciate you giving us the chance to make it right.