Eayon HairReviews of eayonhair.com

Response from Eayon HairAug 21, 2025

Thank you so much for sharing your feedback. We’re truly happy to hear that you love the product, but we sincerely apologize for the delay you experienced with your order. This is not the smooth shipping process we aim to provide, and we understand how frustrating it must have been to wait and follow up multiple times. We’re already addressing this with our shipping department to prevent such delays in the future. thanks for your patience.

Response from Eayon HairAug 19, 2025

Hi love, thank you for sharing your feedback. We’re truly sorry to hear about your experience with the 16” Water Wave Crochet hair. Please be assured that our crochet hair is 100% human hair. Because of the natural curl pattern, some tangling may occur, especially right out of the package. We recommend gently finger-detangling and applying a light leave-in conditioner or mousse before installation for the best results. We’d love to make this right for you — could you please contact us([email protected]) directly with your order details so we can assist you further

Response from Eayon HairAug 16, 2025

Thank you so much for your feedback! We’re sorry to hear that the product didn’t meet your expectations. If the hair hasn’t been used or installed yet, we do offer a 30-day free return and exchange service. We’d be happy to help you with a color exchange that better suits your preference. Please feel free to contact us at [email protected] with your order number, and our customer service team will assist you promptly.

Response from Eayon HairAug 14, 2025

Thank you for taking the time to share your honest feedback. We're truly sorry to hear about your experience and completely understand your frustration . We apologize for any inconvenience caused by your concerns about the hair length. For human hair products, the industry standard is to measure the length when the hair is stretched straight, especially with curly or wavy textures. We’d like the opportunity to make this right. Please feel free to reach out to us at [email protected] with your order number and photos of the hair received. Our customer service team will look into the issue immediately and work with you on a resolution. Your satisfaction means a lot to us, and we’re committed to improving. Thank you again for your feedback.

Response from Eayon HairAug 4, 2025

Hi love, thank you for reaching out and letting us know. We've double-checked with our warehouse, and the order was packed with the correct "tight curl" style as listed. However, we definitely want to look into this further for you. Could you please send us some clear photos of the bundles you received to our official email at [email protected]? That way, we can compare and assist you better. We appreciate your support and look forward to resolving this for you!

Response from Eayon HairAug 1, 2025

Thank you for your feedback, and we're truly sorry to hear about your experience. We completely understand how important timely communication and fast shipping are, especially when you've requested overnight delivery. We sincerely apologize for the difficulty in reaching a salesperson and for the shipping method not meeting your expectations. This isn’t the level of service we aim to provide, and we’re already reviewing what went wrong internally to ensure this doesn't happen again. We value your business and hope to have the opportunity to serve you better in the future.

Response from Eayon HairAug 1, 2025

Thank you so much for your honest feedback — we truly appreciate you giving Eayon Hair a try! We’re very sorry to hear that your order didn’t arrive as quickly as expected, especially when you were depending on it for your hair appointment. Your time is valuable, and we understand how frustrating that must have been. While standard shipping usually takes less time, there can occasionally be unexpected delays, and we sincerely apologize for the inconvenience. On a brighter note, we’re thrilled to hear that you love the hair itself and have been getting compliments — that's exactly what we love to hear! 😊 The lightweight and natural look of our human crochet hair is definitely a favorite. Thank you again for your trust — and yes, ordering a little earlier next time is a great idea! We look forward making your next experience smoother from start to finish.

Response from Eayon HairJul 31, 2025

Hi love, thank you so much for your kind words about the hair – we're so glad you loved it! 💕 We truly appreciate your feedback on customer service response time, and we’re working on improving that to serve you better and faster. Your experience matters to us!