Eayon HairReviews of eayonhair.com

Response from Eayon HairJun 9, 2025

Dear Catina, we’re very sorry to hear that the product did not meet your expectations. We take customer feedback seriously and want to help resolve your concerns. Could you please share more details or specific issues you experienced with the product? If possible, providing photos will help us understand the situation better. We offer customer support for product issues, and are committed to finding a satisfactory solution for you. Thank you for bringing this to our attention. We look forward to helping you resolve this as quickly as possible.

Response from Eayon HairJun 11, 2025

Dear Customer, thank you so much for your detailed and honest feedback. We are very sorry for the frustration and inconvenience this experience caused, especially since it affected your business and your client’s appointment. We completely understand how important it is to have clear and proactive communication about delivery times—especially when fast shipping is advertised and shipping fees are paid. Your point about upfront communication regarding shipping delays and policy changes such as tariffs is extremely valid and will be shared directly with our team. We sincerely apologize for the lack of timely and transparent updates during your order process and any confusion our email correspondence may have caused. Your experience highlights areas where we need to improve: posting accurate delivery estimates, updating customers proactively about their order status, and responding faster to email inquiries. Thank you again for bringing this to our attention. We are committed to making changes to provide the service and communication you—and all our customers—deserve. If there’s anything we can do to help make this right, please let us know.

Response from Eayon HairMay 30, 2025

Dear Tiffany, thank you so much for your feedback. We’re sorry to hear that you feel the bundles are small. At EAYONHAIR, we are committed to providing quality products and the best shopping experience for every customer. Please note that bundle size can vary depending on hair length and style. If you have any concerns about the hair you received or need help choosing the right amount for your desired look, our customer service team is always here to help. Please feel free to contact us so we can assist you further and ensure your satisfaction. Thank you again for choosing EAYONHAIR!

Response from Eayon HairMay 26, 2025

Dear Customer, thank you for your feedback, and we’re sorry the hair did not meet your expectations. If you’re experiencing more shedding than expected, we’d be happy to discuss care tips or look into a replacement for you. Please feel free to contact our customer support with your order details so we can assist you further and help resolve the issue. Your satisfaction is very important to us, and your comments help us improve our products and service.

Response from Eayon HairMay 26, 2025

Dear Customer, we’re very sorry to hear about your experience and understand how disappointing this must be, your satisfaction is important to us, and we want to help make things right. Please contact our customer service team with your order details so we can review your situation and discuss possible solutions, such as a return, refund, or compensation option. If you have photos of the hair or specific feedback, sharing those can help us improve our products and provide the best support possible. Thank you for bringing this to our attention. We’re committed to addressing your concerns and ensuring you feel heard and valued as our customer.

Response from Eayon HairMay 26, 2025

Dear Debra, thank you for taking the time to share your first review, and we’re truly sorry to hear about your experience. EayonHair products are intended to be 100% human hair, with each bundle designed for consistent quality and natural feel. If your hair felt mixed or inconsistent in thickness, we apologize for not meeting expectations.The number of bundles needed can sometimes vary due to head size, style, and desired volume—for crochet hair, we suggest to purchase 3-5 packs are enough for a full head.

Response from Eayon HairMay 23, 2025

Dear Deborah, thank you for sharing your experience! We understand that some curl patterns can require more maintenance to keep them looking their best. Your feedback is valuable, and we'll keep this in mind as we continue to improve our products.

Response from Eayon HairMay 23, 2025

Dear Karen, thank you for sharing your honest feedback—we’re truly sorry to hear about your experience. We understand how disappointing it is to encounter issues like tangling, odor, and a curl pattern that didn’t meet your expectations, especially at this price point. Your satisfaction is very important to us. If you’re open to it, please contact our customer service with your order details so we can better understand the situation and help make things right, we’re always working to improve our products, and your feedback will be shared with our quality control team. Thank you again for sharing your experience—it helps us improve and serve you better in the future.