Eayon HairReviews of eayonhair.com

Response from Eayon HairJul 18, 2025

Hi love, thank you so much for being a loyal customer and for your honest feedback. We're really sorry to hear about the dryness and shedding — that’s definitely not the standard we aim for. It’s possible you received a less-than-perfect batch. Please email us at [email protected] so we can look into it and help you out

Response from Eayon HairJul 18, 2025

Thank you for your honest feedback! We're truly sorry for the delay caused by customs clearance — it’s something we’re actively working to improve. If you ever decide to give us another try, feel free to reach out so we can make your next experience smoother.

Response from Eayon HairJul 3, 2025

Dear Brenda, thank you for reaching out and sharing your detailed experience—we truly value your feedback and are very sorry to hear about your discomfort and the reaction you experienced. Please know that all Eayon Hair products are designed to be safe, high-quality, and undergo strict quality control, but we sincerely apologize that your expectations were not met in this instance.⁠ While it is normal for new human hair extensions to have a light factory scent, a strong chemical smell or irritation is not typical. The reaction you described—redness, itching, and hives—is absolutely concerning. Do you have allergies? Again, we are very sorry for your experience. Please reply with your order information and any supporting photos, and our team will assist you as quickly as possible.

Response from Eayon HairJun 30, 2025

Dear Customer, thank you for sharing your honest feedback. I’m very sorry to hear about your disappointing experience—especially with issues like lint in the hair, poorly attached beads, weft thickness, and permanent crimps. We understand how important it is for extensions to blend naturally, particularly for those with fine hair, and regret that our product did not meet your expectations in these areas. Your comments about the weft construction and finishing quality are very important and will be shared directly with our quality control and production teams to help improve future batches. If you’d like, we can help you find a thinner weft or a texture that might better match your hair type for future orders, or discuss possible solutions for your current order.

Response from Eayon HairJun 24, 2025

Dear Brittany, we sincerely apologize for the mix-up with your order. Thank you for bringing this to our attention. Could you please share your order number and a photo of the hair you received? Our customer service team will look into this right away and arrange a solution for you. Your satisfaction is very important to us, and we want to make this right for you as quickly as possible.

Response from Eayon HairJun 19, 2025

Dear Sydney, we sincerely apologize for the lack of communication and the delayed delivery you experienced. We recognize that keeping you informed about your order status is essential, and we are truly sorry for any frustration this caused. If you still need assistance with your recent or future orders, or have specific concerns, please reach out directly—we are always here to help and make things right. Your feedback is invaluable as we strive to create a better experience for all our customers. Thank you for your patience and understanding.

Response from Eayon HairJun 19, 2025

Dear Natalie, thank you for your honest feedback—it’s very important to us. We’re sorry to hear you felt there weren’t enough strands in the pack for the price. We understand how important value is, and your comment will be shared with our product and packaging teams as we review future improvements. If your experience didn’t meet your needs, please reach out to our customer service, as we want to ensure you’re satisfied with your purchase. Your input helps us improve, and we’re grateful you took the time to share it.

Response from Eayon HairJun 26, 2025

Dear Customer, we’re very sorry to hear about your disappointing experience. Receiving the wrong length—especially right before a vacation—can be extremely frustrating, and we apologize for the inconvenience this has caused you. Our standard policy is to correct order errors by having customers return the incorrect product before sending a replacement, but we understand that this isn’t always practical—especially when you’re short on time. We appreciate your feedback and will share it with our team to look for ways to improve our process for urgent situations like yours. If you are still in need of hair for your trip or would like us to expedite a solution, please let us know your order number and we’ll do everything possible to help. Your satisfaction is very important to us, and we’d like to make this right. Please reach out again so we can try to find a quicker, more convenient resolution for you. Thank you for bringing this to our attention, and we apologize again for any inconvenience.