Eayon HairReviews of eayonhair.com

Response from Eayon HairAug 26, 2025

We’re truly sorry to hear that your hair tangled so quickly. This is not the experience we want for our customers. Since our hair is 100% human hair, proper care can help reduce tangling — such as gentle detangling with a wide-tooth comb, using a light leave-in conditioner, and wrapping the hair at night. Please contact us ([email protected])directly with your order details so we can better assist you and make this right. 💕

Response from Eayon HairAug 20, 2025

Thank you for your feedback 💕 We’re glad you found the hair beautiful, though we’re sorry to hear about the matting and removal issues. Our crochet hair is designed mainly for one-time protective styles, but we’ll share your experience with our team to keep improving. For easier maintenance, we recommend light detangling with conditioner while installed. Please DM([email protected]) us your order number—we’d love to assist you further.

Response from Eayon HairAug 15, 2025

We’re sorry to hear that the Deep Wave Double Drawn Human Hair did not meet your expectations. Frizz after a short time is not the experience we want for our customers, and we appreciate you bringing this to our attention. We’d like to resolve this for you. If possible, please share photos of the current condition so we can investigate with our quality team and improve. Thank you for your honest feedback and for giving us the opportunity to make things right.

Response from Eayon HairAug 8, 2025

Thank you for taking the time to share your honest feedback. We're truly sorry to hear about your experience and completely understand your frustration. We apologize for any inconvenience caused your concerns about the hair length. For human hair products, the industry standard is to measure the length when the hair is stretched straight, especially with curly or wavy textures. We’d like the opportunity to make this right. Please feel free to reach out to us at [email protected] with your order number and photos of the hair received. Our customer service team will look into the issue immediately and work with you on a resolution. Your satisfaction means a lot to us, and we’re committed to improving. Thank you again for your feedback.

Response from Eayon HairAug 6, 2025

Thanks so much for your feedback — we're really sorry to hear this. We truly regret it didn’t meet your expectations this time.Our curly hair needs to be completely straightened when measuring the length.Please feel free to email us([email protected]) with your order details and photos so we can look into this and help resolve it for you. 💛

Response from Eayon HairAug 1, 2025

Thank you so much for your feedback — we're glad to hear you're happy with the hair quality so far! Regarding the free gifts: our gift set includes a tool kit with a comb, clips, and similar accessories. We’ve checked with our warehouse team and confirmed that your gift was missed — we sincerely apologize for the oversight and will arrange to resend it to you as soon as possible. If you have any other questions or concerns, feel free to reach out.

Response from Eayon HairAug 1, 2025

We’re truly sorry to hear that your order didn’t arrive in time for your braiding appointment — we completely understand how frustrating and disappointing that must have been. While we always strive to ship orders as quickly as possible, we know timing is everything when it comes to hair appointments. We'd love the chance to make this right for you. If the hair hasn’t been used or installed yet, we do offer a 30-day free return and exchange service. We’d be happy to help you with a color exchange that better suits your preference. Please feel free to contact us at [email protected] with your order number, and our customer service team will assist you promptly.

Response from Eayon HairJul 23, 2025

We’re truly sorry to hear that your order did not arrive in the condition you expected, and that you haven’t received a response yet — that’s certainly not the experience we want for our customers. Please kindly send your order number and photos of the product you received to [email protected], and our customer service team will review your case and get back to you as soon as possible. Your satisfaction is very important to us, and we want to make this right. Thank you for your patience and understanding.