Eayon HairReviews of eayonhair.com

Response from Eayon HairJan 4, 2024

Hello Deidre, thank you so much for taking the time to share your recent experience. We are sorry to hear that you are having trouble with the product. On 11/2, you told me that you didn't like the color of this product and wanted to change it to other products. I also replied to you on 11/2, asking for your opinion on replacement. Our policy is one-month free return & exchange. You haven't replied to me since. I sent you an email again, your comments can tell me, we are happy to solve for you. Thanks for your understanding!

Response from Eayon HairDec 27, 2023

Hello friend, I'm sorry for the inconvenience, I have called DHL to initiate an investigation. I will notify you as soon as possible once the results are available. Thank you again for your time and feedback. Eayon Hair wishes you all the best.

Response from Eayon HairDec 27, 2023

Hello Chella, we're genuinely sorry to hear about your experience. We understand the frustration when the curls don't hold as expected. We aim to ensure that our customers are satisfied with their styles. We'd love to assist you further and explore possible solutions. Could you please reach out to our customer support team at [email protected] with your order details? We're committed to making this right for you. Thank you for sharing your feedback; it helps us improve our products and services.