Eayon HairReviews of eayonhair.com

Response from Eayon HairJul 2, 2024

Hello friend, I'm sorry for the inconvenience caused to you. This matter was sent to your door by FedEx, which led to the loss of the piece. When you told me that you did not receive it, I immediately contacted FedEx to investigate. I have sent two emails to you, asking what kind of solution you need, but I have not waited for your reply. Please check the email and reply to me as soon as possible

Response from Eayon HairJun 19, 2024

Hello Yannia, thank you for your feedback. I have communicated with you by email, and I have explained the length of your feedback to you. We have been open for many years, and you can trust us. We regret that we did not meet your expectations and we will always strive to provide better products and better customer service to all customers. If our customers experience any problems ordering from us, please feel free to send an email to [email protected]. Please rest assured that the satisfaction of our customers is the most important thing to us. We are committed to addressing every customer's concerns and inquiries. To resolve this issue as soon as possible, our relevant department has sent you an email. Please check and reply as soon as possible. Eayon Hair wishes you all the best.

Response from Eayon HairJun 19, 2024

Hello friend, I'm sorry for the inconvenience caused to you. may I please know how long does it take for the hair to fall off? We will carefully check this product before it leaves the factory, and it will not fall off easily. If there is a serious problem of falling off, please do not hesitate to contact us at [email protected], and we will actively handle it for you.

Response from Eayon HairMay 29, 2024

Hello Lisa, thank you for your feedback. We regret that we did not meet your expectations and we will always strive to provide better products and better customer service to all customers. If our customers experience any problems ordering from us, please feel free to send an email to [email protected]. Please rest assured that the satisfaction of our customers is the most important thing to us. We are committed to addressing every customer's concerns and inquiries. To resolve this issue as soon as possible, our relevant department has sent you an email. Please check and reply as soon as possible. Eayon Hair wishes you all the best.

Response from Eayon HairMay 25, 2024

Hello friend, thank you for your feedback. We regret that we did not meet your expectations, and we will, as always, strive to provide all our customers with better products and better customer service. As for the product quality problem you mentioned, I will feed it back to our factory and make improvements. If our customers experience any problems ordering from us, please feel free to send an email to [email protected]. Please rest assured that the satisfaction of our customers is the most important thing to us. We are committed to addressing every customer's concerns and inquiries. To resolve this issue as soon as possible, our relevant department has sent you an email. Please check and reply as soon as possible. Eayon Hair wishes you all the best.

Response from Eayon HairMay 14, 2024

Hi Vanessa, thanks for your feedback. We apologize for what happened. We regret that we did not meet your expectations and we will always strive to provide better products and better customer service to all our customers. With regard to the question you mentioned, We have contacted you by email. If our customers experience any problems ordering from us, please feel free to send an email to [email protected]. Please rest assured that the satisfaction of our customers is the most important thing to us. We are committed to addressing every customer's concerns and inquiries. To resolve this issue as soon as possible, our relevant department has sent you an email. Please check and reply as soon as possible. Eayon Hair wishes you all the best.

Response from Eayon HairMay 14, 2024

Hello friend, I'm sorry for the inconvenience caused to you. I have been urging DHL to deal with this order quickly, but because they have a weekend break, they will take a little time. I just urged them again

Response from Eayon HairMay 13, 2024

Hi friend, thanks for your feedback. We apologize for what happened. We regret that we did not meet your expectations, and we always strive to provide all our customers with better products and better customer service. As for the smell problem you mentioned, it can be caused by various reasons. We will also give feedback to relevant departments for improvement. If our customers experience any problems ordering from us, please feel free to send an email to [email protected]. Please rest assured that the satisfaction of our customers is the most important thing to us. We are committed to addressing every customer's concerns and inquiries. To resolve this issue as soon as possible, our relevant department has sent you an email. Please check and reply as soon as possible. Eayon Hair wishes you all the best.