Eayon HairReviews of eayonhair.com

Response from Eayon HairJul 29, 2024

Hello friend, sorry for the inconvenience caused to you, I have checked your order, generally 3-4bundles are enough for a full head, if you have less hair, it is recommended to buy more bundles, thank you for your patience

Response from Eayon HairJul 26, 2024

Dear friend, we are very sorry for the inconvenience caused to you. Except for crochet braids/LOCS, all our products are 100% human hair with high quality human hair. I have carefully checked your order, but after I replied to your email on July 8, you did not reply to me. We attach great importance to customers' feedback and cannot ignore your information. Please inform me via email if you have any questions, thank you for your patience

Response from Eayon HairJul 25, 2024

Hello friend, I have checked that I have sent emails to you three times, but you still replied to me saying that you have not received any reply. Please check your mailbox and junk mail, thank you for your patience and waiting

Response from Eayon HairJul 25, 2024

Dear Rashawndria, thank you for taking the time to leave a message. We regret that we did not meet your expectations and we will always strive to provide better products and better customer service to all our customers. As for the shedding and knotting problem you mentioned, it can be caused by a variety of reasons. You can check the care methods on our website, and we will also send feedback to the relevant departments for improvement. Ensuring customer satisfaction is our constant goal and we will continue to strive to provide you with high-quality products and a wide range of choices. Eayon Hair wishes you all the best.

Response from Eayon HairJul 23, 2024

Hello friend, I am sorry for the inconvenience caused to you. I have checked that I replied to your email on July 19, and I gave you the screenshot of the order and circled the color you selected was all #30, and I did not buy color #27. At the same time, I also proposed that we could exchange the goods for free and replace color #30 with color #27 for you, but you did not reply to me. Ensuring customer satisfaction is our constant goal and we will continue to strive to provide you with high-quality products and a wide range of choices. Eayon Hair wishes you all the best.

Response from Eayon HairJul 22, 2024

Hello friend, I’m sorry for any inconvenience caused. I remember our conversation and I explained everything to you. The specific quantity and weight are clearly mentioned in our product options, and I even circled it on your order. Since it was your first time shopping, I made sure to explain it clearly and mentioned that our factory sent you an extra bundle for free. I’m feeling quite sad because I don’t understand why you still left a bad review.

Response from Eayon HairJul 18, 2024

Dear Donette, we stick to 100% human hair, thank you for taking the time to leave a message. We generally do not recommend customers to dye their own hair, you can tell us the color you need, and we help you dye it. We regret that we did not meet your expectations and we will always strive to provide better products and better customer service to all our customers. We will also give feedback to the relevant departments for improvement. Ensuring customer satisfaction is our constant goal and we will continue to strive to provide you with high-quality products and a wide range of choices. Eayon Hair wishes you all the best.

Response from Eayon HairJul 5, 2024

Hello friend, sorry for the inconvenience caused to you. I have carefully checked the waybill number of your order, we have sent it out on June 27, and some time has been delayed because of customs clearance. I have contacted DHL to investigate the specific reasons and expedite the transportation, if you have any questions, please contact my email address, thanks for your patience